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Old 08-17-2011, 11:56 AM   #61
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Default Re: kicked out of WW after sending kinzpost

Every time I tried to click 'go back to Kinzpost' after sending a host a note it totally froze on me. I couldn't even log out.

If I *didn't* click the 'go back to kinzpost' button, I was able to use the 'things to do' menu to go back to the main map, and from there back to the post office, but now my browser is running really slow.
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Old 08-17-2011, 03:00 PM   #62
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Default Re: kicked out of WW after sending kinzpost

View Post Originally Posted by willow234
Now the kinzpost notes I receive from the characters are freezing whne I open them. Anyone else having this problem?
No! That has not happened to me yet, so sorry!
View Post Originally Posted by Grownup Giraffe
Every time I tried to click 'go back to Kinzpost' after sending a host a note it totally froze on me. I couldn't even log out.

If I *didn't* click the 'go back to kinzpost' button, I was able to use the 'things to do' menu to go back to the main map, and from there back to the post office, but now my browser is running really slow.
Yes, that is exactly what happens with me - maintenance did NOT fix it...
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Old 08-17-2011, 03:33 PM   #63
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Default Re: kicked out of WW after sending kinzpost

I'm having the exact same problem. I do think this is a problem with the Flash Player. Does anyone know how to "uninstall" the new version (mine was installed 8/13) and go back to the previous one? I didn't have problems sending mail until today, by the way--since the maintenance.
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Old 08-17-2011, 04:06 PM   #64
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Default Re: kicked out of WW after sending kinzpost

I was wondering if it was the new ver of Flash.I was thinking about switching back to the older ver.

After giving this more thought I decided not to change the Flash. My problems started following the install of newer ver of Java. I will give both Flash and Java more time or give my machine more time to make it's adjustments. LOL

Last edited by gomommu41; 08-17-2011 at 05:11 PM..
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Old 08-17-2011, 04:17 PM   #65
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Default Re: kicked out of WW after sending kinzpost

View Post Originally Posted by gomommu41
I was wondering if it was the new ver of Flash.I was thinking about switching back to the older ver. I will go to the Java.com site and install it but we may need to uninstall the newer ver 7 first. I will report back with my results. I have been having unusual 'Please Wait' since installing the Ver. 7. To uninstall it go to JAVA-Ra found in MajorGeek.com
thank you so much for the uninstall info!!!
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Old 08-17-2011, 08:27 PM   #66
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Default Re: kicked out of WW after sending kinzpost

Yes, this is definitely caused by the new version of Adobe Flash Player. I made a couple posts about this problem the other day... I don't know if my own experiences help or not, but this is where I posted my own problem and solution:

http://www.webkinzinsider.com/forum/...r-help-709822/

View Post Originally Posted by clarkcs38
Does anyone know how to "uninstall" the new version (mine was installed 8/13) and go back to the previous one? I didn't have problems sending mail until today, by the way--since the maintenance.
View Post Originally Posted by webkinzmommy
Alyssa's Star Challenge is also affected by the flash player. Anyone know how to uninstall a current version of flash player to go back to the previous version?
I tried to uninstall the current version of Flash Player and go back to the previous version, but I was unsuccessful. However, here's how I think that it is supposed to be done:

Use one of these links to uninstall the Flash Player you currently have:

Uninstall Flash Player | Windows
Uninstall Flash Player | Mac OS

The first is for Windows and the second for Mac. I don't know if the second one works because I have Windows, but I do know the first one works fine.

You can also uninstall in Windows by going to "Control Panel", then "Programs" or "Programs and Features" or a variation of this and then follow the instructions to uninstall what might say "Adobe Flash Player 10 ActiveX".

To install an older version (this should be done after uninstalling the new version), I would use the links from Adobe's site here:

Archived Flash Player versions

What I did was click on one of the links under "Release and Content Debu gger archives" and follow the instructions to save the file. My current version that does work with Webkinz World is 10.3.181.34 . This is the second one on the list. The new version that does NOT work is the one at the top of that list.

It took a long time to save that file for me. Once I had waited several minutes, I opened it up and found the file that was correct for my computer and opened it to install that version.

However, when I did this, it did NOT work for me. I got an error message saying that this was not the newest version of flash player so I could not download it. I don't know if anyone else will have that problem or not.

What DID work was doing a "System Restore". I don't know what the equivalent feature, if any, is on a Mac. I brought my system back to a date just before I installed the new version of the flash player and it brought me back to the old version. Then I made sure not to install that new version again!
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Old 08-18-2011, 06:47 AM   #67
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Default Re: kicked out of WW after sending kinzpost

View Post Originally Posted by monkeecj
Yes, this is definitely caused by the new version of Adobe Flash Player. I made a couple posts about this problem the other day... I don't know if my own experiences help or not, but this is where I posted my own problem and solution:

http://www.webkinzinsider.com/forum/...r-help-709822/




I tried to uninstall the current version of Flash Player and go back to the previous version, but I was unsuccessful. However, here's how I think that it is supposed to be done:

Use one of these links to uninstall the Flash Player you currently have:

Uninstall Flash Player | Windows
Uninstall Flash Player | Mac OS

The first is for Windows and the second for Mac. I don't know if the second one works because I have Windows, but I do know the first one works fine.

You can also uninstall in Windows by going to "Control Panel", then "Programs" or "Programs and Features" or a variation of this and then follow the instructions to uninstall what might say "Adobe Flash Player 10 ActiveX".

To install an older version (this should be done after uninstalling the new version), I would use the links from Adobe's site here:

Archived Flash Player versions

What I did was click on one of the links under "Release and Content Debu gger archives" and follow the instructions to save the file. My current version that does work with Webkinz World is 10.3.181.34 . This is the second one on the list. The new version that does NOT work is the one at the top of that list.

It took a long time to save that file for me. Once I had waited several minutes, I opened it up and found the file that was correct for my computer and opened it to install that version.

However, when I did this, it did NOT work for me. I got an error message saying that this was not the newest version of flash player so I could not download it. I don't know if anyone else will have that problem or not.

What DID work was doing a "System Restore". I don't know what the equivalent feature, if any, is on a Mac. I brought my system back to a date just before I installed the new version of the flash player and it brought me back to the old version. Then I made sure not to install that new version again!

I, too had the same experience with trying to do the uninstall/install of the flash player. However, the system restore worked like a charm. I'm so glad that WI members are willing to take the time to figure things out for other users. Wish the WW tech staff were just as willing. In my experience, I've gotten the wait for a maintenance fix answer more often than "real help."
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Old 08-18-2011, 10:59 AM   #68
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Default Re: kicked out of WW after sending kinzpost

Foxfire has been having this problem for me, so I changed to google chrome. Still having the same problem. I wish they would post this on the front pg so we could all know when it's been fixed.
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Old 08-18-2011, 11:24 AM   #69
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Default Re: kicked out of WW after sending kinzpost

I was on FF - third round of JB Fields and got booted.
Switched to Chrome and got booted in the middle of a Checkers game.
Switched to Safari (third time a charm right ?! lol) and was booted during a Stadium entry.

I'm officially calling it a WW day and heading to the real life pool

GOOD LUCK all; I hope there is better success for others!
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Old 08-18-2011, 11:44 AM   #70
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Default Re: kicked out of WW after sending kinzpost

Ever since we did the newer version of Flash this is happening to me as well. Ugh. I will have to talk to my dh to see if he is cool with going back to the older version....
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