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Old 08-27-2011, 09:52 AM   #1
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Default Safari Browser Problems

Hello all, I have a Mac and like to use Safari as my primary web browser. Safari is not working with Webkinz. The problems I am having:

1. Items float from dock after feeding pet/selling to the wShop/decorating.

2. I get logged out of Webkinz when playing the newer games in the arcade (the ones that "load up"), such as Spree, WackyER Zingoz.

3. When I log out, the carnival does not come up.

I have the newest version of Safari, and have the newest version of Adobe Flash Player. Everything works pretty good on Firefox. I have reset my web browser (which clears cache, cookies, etc.).

Anyone have additional problems with Safari/Webkinz?
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Old 08-27-2011, 03:57 PM   #2
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Default Re: Safari Browser Problems

View Post Originally Posted by SnoopysGirl
Hello all, I have a Mac and like to use Safari as my primary web browser. Safari is not working with Webkinz. The problems I am having:

1. Items float from dock after feeding pet/selling to the wShop/decorating.

2. I get logged out of Webkinz when playing the newer games in the arcade (the ones that "load up"), such as Spree, WackyER Zingoz.

3. When I log out, the carnival does not come up.

I have the newest version of Safari, and have the newest version of Adobe Flash Player. Everything works pretty good on Firefox. I have reset my web browser (which clears cache, cookies, etc.).

Anyone have additional problems with Safari/Webkinz?
Yep, I'm having those same problems using Safari as well. I've also got all the recent versions and they are not helping. I often get a flash of white screen and then booted out when I complete most activities, although there a few times I can manage to do 2 or 3 in a row. Really wish I knew the answer too
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Old 08-28-2011, 07:23 AM   #3
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Unhappy Re: Safari Browser Problems

Happens often in the last week, unable to log in, access games, etc. I prefer firefox and migrated for WK on recommendation of other Mac WK players, but how does this esclate/resolve?
I'll go check the Glitch?Flash thread, too
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Old 08-28-2011, 08:19 PM   #4
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Default Re: Safari Browser Problems

View Post Originally Posted by Abdad
Happens often in the last week, unable to log in, access games, etc. I prefer firefox and migrated for WK on recommendation of other Mac WK players, but how does this esclate/resolve?
I'll go check the Glitch?Flash thread, too
I don't know, other than to let Ganz know that there is a problem with this particular web browser, and if you have a mac and a crash report comes up, to make sure to select "report," so these problems get resolved
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Old 08-28-2011, 11:49 PM   #5
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Default Re: Safari Browser Problems

We are having the same issues with Safari. I think things were just so crazy with the Wacky Zingoz Celebration that the tech support hasn't had a chance to look into it yet. It was still doing this to me today, but I have high hopes for a fix soon.
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Old 08-29-2011, 12:04 AM   #6
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Default Re: Safari Browser Problems

I notice you mention you have the latest release of Adobe Flash. Could this be the same problem reported in Help about Adobe Flash? There is a thread on that, and instructions on how to de-install that release (if this is your problem!)

HERE is a link to that thread.

Last edited by WetNose; 08-29-2011 at 12:11 AM..
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Old 08-29-2011, 12:26 AM   #7
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Default Re: Safari Browser Problems

I have IE and did the new update of flash player and am having the same problems on my computer and alot more on top of that,including problems on WKN with the pet of the month video not playing .I tried to uninstall it and put in the old one but it did not work for me.
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Old 08-29-2011, 10:42 PM   #8
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Default Re: Safari Browser Problems

View Post Originally Posted by WetNose
I notice you mention you have the latest release of Adobe Flash. Could this be the same problem reported in Help about Adobe Flash? There is a thread on that, and instructions on how to de-install that release (if this is your problem!)

HERE is a link to that thread.
I have the very newest version, which is supposed to fix the troubles with the other version. I believe Adobe Flash works with both Firefox and Safari, and I am not having too many problems with Firefox right now. So I think it is the browser, and not the flash, but I could be wrong
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Old 08-29-2011, 10:43 PM   #9
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Default Re: Safari Browser Problems

I have version 10.3.183.7
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Old 08-29-2011, 10:46 PM   #10
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Default Re: Safari Browser Problems

P.S. If you click the upper bar where it says "Safari," select "Report Bugs to Apple" when you are on the Webkinz Login screen. Write a description of the problems, and maybe Apple and Webkinz can figure out the fix together It might just be one big happy family
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