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Old 04-22-2010, 06:43 PM   #21
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Default Re: No reminder, no 3 bonus months

View Post Originally Posted by LoriM13
Ok so let me make sure I understand this since I was gonna ask anyway. If you renew your deluxe account it will keep your account from expiring for that year without adopting more pets? Does this work for a family deluxe also? I have 6 WW accounts, all deluxe, one individual deluxe and a family plan. My main acct is my individual acct with the others being feeder accounts, which includes one asian and one euro account, so if I am understanding this right, as long as I keep renewing my deluxe family acct I won't have to adopt more pets for those accounts?
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Old 04-22-2010, 08:29 PM   #22
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Default REGULAR NON-DELUXE: No reminder, no 3 bonus months

View Post Originally Posted by Lydi_10
So... It is a good thing, right? I mean for you.
Oh I see it as a bad thing, no reminder and I am losing out on 3 months some of my other accounts are getting.

View Post Originally Posted by NR1991
Are you talking about the regular Webkinz account or the Deluxe membership? Do they both have a 3 month extension? I thought somewhere I read Deluxe did that too but I could have been mistaken.
View Post Originally Posted by canonymous
Are the accounts Deluxe?
I have updated the title to say REGULAR NON-DELUXE ... these are accounts that just need one pet to renew for one more year and I am not getting the reminders nor am I getting the 3 bonus months!

View Post Originally Posted by canonymous
That's why I was confused.
I just got the 3 month bonus On April 15th so it must have just changed.
Yup, some of my regular accounts ARE getting the letter and ARE getting the 3 bonus months while other regular accounts are NOT getting the reminder letters and are NOT getting the 3 bonus months... there seems to be no rhyme or reason as to why some accounts get it and some don't.

View Post Originally Posted by FIA
I just checked my accounts and everything looks OK on my end. Maybe it's a server issue?

My personal account was set to expire in September 2009, so I waited until I got the letter, adopted a pet, and got the extra three months. My account is on server #4.

My mother's account was set to expire in March. She also waited until she got the letter, adopted a new pet, and got the extra three months. My mom's account is on server #15.

My husband let his account expire before he renewed and my daughter adopted before her account was close to expiring, so I can't check there.

None of the accounts in my family are, or ever have been, Deluxe.

Hope that info helps.
Thanks FIA. Yes, this is the thing, this has been happening for months and it concerns my regular non-deluxe accounts... it happened before March and it happened since then so it seems many are still getting the reminder and the bonus months so it doesn't seem like a policy change, more like a glitch.

View Post Originally Posted by dolphin95
You are not mistaken. Your account will not expire as long as you have a Deluxe Membership. The deluxe membership would work great if a person had several feeder accounts. Then that person would only need one initial pet per feeder account and then the deluxe membership would keep it active. If a person/family has five accounts, the cost is actually less than $10 per account for the year. That can sometimes be cheaper than adopting a new pet.
Yes, sorry I really should have clarified that, this has NOT AFFECTED MY DELUXE ACCOUNTS and I have changed the title of the thread to reflect this.

Last edited by pollywog; 04-22-2010 at 08:35 PM..
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