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REGULAR NON-DELUXE: No reminder, no 3 bonus months
I have noticed that on some accounts I am getting the letter from Ganz reminding me that my account is about to expire and when I renew before te deadline I get the 3 bonus months added to my membership. However, on other acounts I receive NO letter to let me know the account is expiring and even if I adopt BEFORE the expiration date I am NOT getting the # bonus months, I just get a date one year from the day I renew the account.
I have noticed other reporting the same thing and I am not sure if this is a new policy at Ganz that has only been enacted on some servers or if it is truly a glitch.
Last edited by pollywog; 04-22-2010 at 08:30 PM.. Reason: Update title
I had one account that didn't get the expiring letter. I decided to wait and see what happened. I was able to play it for about 3 months after it was suppose to expire. But without warning I was then not able to get in. So I adopted another pet and got a year from the adoption day. I think it is a glitch, but I haven't heard of anyone else who waited to see what would happen.
Last year and earlier this year I had three accounts ready to expire. All received letters telling me of the upcoming expiration date and that I would get a bonus three extra months if I renewed before they expired. I did and got the three extra months.
But now I have a pet whose account is set to expire in 10 days. I received a letter from Ganz this week saying the account would be expiring soon, but nothing was said about getting three extra bonus months. Maybe they did away with that feature. I'll let you know when I renew the account if it gives me the extra months.
No Canon, the accounts are not deluxe. It used to be that if you got close to your account expiry they would offer three additional months of play if you adopted a pet before expiry. I just got that notice about 3 weeks ago in my one account and in the other that is expiring in a couple of weeks just told me that my account is expiring. No offer of 3 additional months
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