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Old 01-01-2011, 08:42 AM   #11
texasanne
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Default Re: RANDOM LOGOUTS - NOT for 'lack of play'

Yep, this has been happening to me since the map of Kinzeville update happened. It's very annoying, and I really hope they fix this soon!
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Old 01-01-2011, 09:40 AM   #12
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Default Re: RANDOM LOGOUTS - NOT for 'lack of play'

i get logged out once in a while. i think ganz programmers have to do some work so they dump the people. doesent bother me since i hope they are working on the please waits....and etc. Unity player seems to be a bigger problem for me. there i get logged out too often.
be patient everyone, they do have to fix and up-date things at some time in 24/7.
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Old 01-01-2011, 09:57 AM   #13
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Default Re: RANDOM LOGOUTS - NOT for 'lack of play'

I have a regular, NA account on server 9 and 2 regular NA accounts on server 5 that have experienced the same logouts. I really started noticing it while hunting for Mrs Birdy and the daily Christmas gift, not just in the clubhouse but at random times as well. I assumed it was due to heavy loads on the servers, but it has continued on all 3 accounts all week, even late at night and early am. Time of day or type of activity do not seem to matter. Hope this can be resolved soon.

Happy New Year everyone!
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Old 01-01-2011, 11:16 AM   #14
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Default Re: RANDOM LOGOUTS - NOT for 'lack of play'

So I was playing polar plunge, and suddenly, the game froze over, and after a couple minutes, I was logged out. However, I couldn't close out of the window, and I was forced to force quit safari.
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Old 01-02-2011, 01:49 AM   #15
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Default Re: RANDOM LOGOUTS - NOT for 'lack of play'

View Post Originally Posted by Lucy Hippo
i get logged out once in a while. i think ganz programmers have to do some work so they dump the people. doesent bother me since i hope they are working on the please waits....and etc. Unity player seems to be a bigger problem for me. there i get logged out too often.
be patient everyone, they do have to fix and up-date things at some time in 24/7.
This may be true, but since it occurs at all hours of the day and night, I think it might be a different cause - unless Ganz has their programmers working 24/7.

It really started when the map was introduced and can affect any number of areas: Clubhouse, Daily Activities, Arcade, Gardening...just suddenly logged off and the only option is to log back in again, knowing that you have lost whatever time you put into a game.

Hopefully these problems will get worked out - soon, pretty please...
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Old 01-05-2011, 06:55 PM   #16
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Default Re: RANDOM LOGOUTS - NOT for 'lack of play'

I been having the same problem, but it goes back months! I tried technical help, let's just say they always say it is MY computer problem. Hmphf!! It is NOT MY COMPUTER! It drives me nutty when it happens! Really REALLY annoying! Then of course they tell me to use fire fox insted of internet explorer, so I try it all, and both ways are bad. So frustrating!
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Old 01-05-2011, 06:58 PM   #17
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Default Re: RANDOM LOGOUTS - NOT for 'lack of play'

I've been having the same problem! Some people think its the new map, but I've been experiencing this long before the map was added. Another glitch is that I almost got banned from KC + when I didn't even talk! I only said "yum, chocolate" when I got icecream from Mr. Moo! And that was when I first came in!
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Old 01-06-2011, 01:26 AM   #18
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Default Re: RANDOM LOGOUTS - NOT for 'lack of play'

View Post Originally Posted by Bankskinz
We have been experiencing random, immediate logouts in the midst of games, jobs & other activities.

These are NOT due to inactivity - they occur WHILE we are in the midst of a job, game, task, etc.

US server (forgot the number); Deluxe NA account, deluxe Asian account, & regular european account. OUr niece had the same thing happen to her (NA, regular account).

It began over the weekend & has continued through the present. About 3-4 times per day, per account.

We sincerely hope THIS will be adressed during the maintenace tonight.

Respectfully submitted,
Bankskinz in Virginia!!!
This is still occurring on a daily basis on my account (USDeluxe) as well, even as recent as 5 minutes ago!
Jeanene
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Old 01-07-2011, 03:21 PM   #19
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Default Re: RANDOM LOGOUTS - NOT for 'lack of play'

This actually just started on my accounts last night. I was kind of surprised it didn't hit me sooner, but I was trying to bump up my kc on one account and got kicked out during the Eager Beaver game after like half an hour of play time. Oy.
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Old 01-07-2011, 03:35 PM   #20
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Default Re: RANDOM LOGOUTS - NOT for 'lack of play'

Hi Banks!

This is an age old problem for me that comes and goes. Recently I've been experiencing the auto-logouts at the top of the hour on my main account. (Server 10 - NA)

As soon as the clock turns :00, my account is logged out when I'm am in the middle of something. Usually I'm in my room decorating. It's been going on for about 5 days again now.
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