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Old 06-26-2010, 01:51 PM   #1
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Default Prize Claw KC wrong amount awarded

At first I thought I was going crazy, but now after seeing it for about the last 5 times I've done prize claw, I'm sure it's doing it. If I get a cash prize, rather than giving me the money I won, it takes away a dollar! Say I have 5600 KC and I win 100 KC, I should have 5700 KC, right? WRONG! I have 5599 KC!!!! It's done this at least the past 5 times!

Is this happening to anyone else?
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Old 06-26-2010, 01:54 PM   #2
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Default Re: Prize Claw KC wrong amount awarded

Oh my! No it isn't! I'm very sorry! You should contact ganz about this problem.

Email through:
https://www.ganzestore.com/csform
Call this #:
1-888-818-8770
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Old 06-28-2010, 02:12 PM   #3
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Default Re: Prize Claw KC wrong amount awarded

Thanks for the info! I will keep an eye on it next time and if it does it again, I'll give them a call!
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Old 06-28-2010, 02:14 PM   #4
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Default [langtitle=de]Re: Prize Claw KC wrong amount awarded[/langtitle]

[lang=de]that is a frustrating problem. like carly said, contact ganz[/lang]
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Old 06-29-2010, 10:32 AM   #5
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Default Re: Prize Claw KC wrong amount awarded

I have had this problem on all of our family acounts for some time. I just drop the balls if they are going to be KC.....why lose $1 to play the game.
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Old 06-29-2010, 04:43 PM   #6
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Default Re: Prize Claw KC wrong amount awarded

Today, it actually gave me the KC I won, THEN took away the dollar!!

I'm sorry it's happening to you, too, bonnie!
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Old 06-29-2010, 04:50 PM   #7
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Default Re: Prize Claw KC wrong amount awarded

Yes, I definitely saw this on my account today. However, I failed to notice if it gave me the money first and then took the dollar away, or only did the latter. I'll have to pay attention next time. Then I might be able to add it to the Glitch Report.
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Old 06-29-2010, 04:54 PM   #8
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Default Re: Prize Claw KC wrong amount awarded

OMgosh you are serious?! I would call!
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Old 06-29-2010, 05:38 PM   #9
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Default Re: Prize Claw KC wrong amount awarded

I would call too. Today I FINALLY got a green capsule so I didn't get any KC.
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