| 10-03-2011, 11:22 AM || #12 |
Join Date: Apr 2010
| | Re: Previously read mail is missing and mixed up
Thanks for calling Ganz concerning this issue and you were indeed fortunate to find a rep who experienced the same problem. Most of the time when I call, I get that "this is not an issue anymore." LOL, so funny when I'm sitting there watching my stuff from my dock float all over my screen. Oh well, I haven't been able to access my recently read mail for 6 weeks and the party situation and keeping up with gifts and reply to letters etc. is a bust. Screen shoot is a great idea!!!
Originally Posted by AnotherKinzDad
I called this morning and told them 8 of my friends and all my accounts were experieinceing this problem. He logged into several of my accounts and confirmed that all of them were doing the same thing. Before he could suggest I empty my cache, I told him I clear everything (cookies, history, passwords, auto-fill, etc) each night before I shut down my computer. So he checked his own account and guess what? He was surprised to find that his account had the very same issue. I was so happy he experienced it for himself. He sent it along to the technical team.
Now let's hope it is fixed with the next update.
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