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Old 03-08-2011, 11:37 AM   #1
Webkinz :)
bisblue is an unknown quantity at this point

Default Pot of Gold not working

I don't know if this an appropriate place to post this as it is about Webkinz News but... This morning the pot of gold prize is not working after 15 tries and after finding it twice (15 times x 2). The prize is not awarded. It keep saying security code is wrong.

Does this look wrong:

code1 copy.jpg

code2 copy.jpg

code3 copy.jpg

Anyone else having this problem?
bisblue is offline Male
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Old 03-08-2011, 11:42 AM   #2
ishing you peace and
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Default Re: Pot of Gold not working

Your codes all look correct. Have you won a pot already? You can only win won Pot of gold prize, The 250KC once for each account. I only have one account and clicked on mine yesterday morning and I believe it worked. It told me I was awarded a 250 KC coin. Now I did not have a coin in my dock, but my kinz cash balance did go up.

If you have never won this before, call Ganz at 866- 932- 5469, from 9am to 6pm on Monday through Friday EST

Good luck!
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Old 03-08-2011, 11:49 AM   #3
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Default Re: Pot of Gold not working

No, this is an account that has not won the prize.
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Old 03-08-2011, 11:50 AM   #4
ishing you peace and
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Default Re: Pot of Gold not working

I think you should call Ganz. Also, Ganz does recommend that you clear your cache in between wins. Maybe that might help.
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Old 03-08-2011, 11:54 AM   #5
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Default Re: Pot of Gold not working

I use Firefox for these contests and have it set to never keep anything (history, cookies, etc). The result is there is no cache to clear. It is clear every time I open Firefox.
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Old 03-08-2011, 11:56 AM   #6
ishing you peace and
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Default Re: Pot of Gold not working

The only other thing I can think of is to call Ganz at the phone number I gave you. Sorry I could not help more and Good Luck!
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Old 03-08-2011, 12:02 PM   #7
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Default Re: Pot of Gold not working

Thank you for the Ganz number and your posts. From what I have read on WI, calling really does not help with these kind of problems. I was simply wondering if anyone else was having this issue this morning. I have played these type of contests almost every time they have been available and since I play 10 accounts I play them a lot. This is the first time that after 30 tries I could not get it to work.
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Old 03-08-2011, 12:05 PM   #8
FIA
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Default Re: Pot of Gold not working

Did you put on CAPS Lock? Sometimes that helps. Since I started putting that on when I type the security codes, I haven't missed one yet. Without caps lock, even when I was certain I was typing it correctly, I got an error. With caps lock, no error.
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Old 03-08-2011, 12:09 PM   #9
ahernan
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Default Re: Pot of Gold not working

I did play yesterday and work correct,

I think they forgot to reset the game to be done again,

so you can doit just once, until the reset
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Old 03-08-2011, 12:13 PM   #10
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bisblue is an unknown quantity at this point

Default Re: Pot of Gold not working

View Post Originally Posted by FIA
Did you put on CAPS Lock? Sometimes that helps. Since I started putting that on when I type the security codes, I haven't missed one yet. Without caps lock, even when I was certain I was typing it correctly, I got an error. With caps lock, no error.
No, I do not use cap lock but it is worth a try next time.

View Post Originally Posted by MarianHM
I did play yesterday and work correct,

I think they forgot to reset the game to be done again,

so you can doit just once, until the reset
In this game you can only win once, not every day. So there is no reset.

View Post Originally Posted by FIA
Did you put on CAPS Lock? Sometimes that helps. Since I started putting that on when I type the security codes, I haven't missed one yet. Without caps lock, even when I was certain I was typing it correctly, I got an error. With caps lock, no error.
I just found it again and tried your cap locks trick and it worked.

It's worked three times now!

Last edited by bisblue; 03-08-2011 at 12:24 PM.. Reason: Additional information
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