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Old 01-07-2010, 07:52 PM   #1
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Default Portuguese Water Dog does not show up by dock

My son adopted a Portuguese Water Dog today. By the dock where the current pet shows it is blank. The pet shows up in the rooms and in the My Pets. However when playing the new Duck Crossing game his pet could not be seen and the name showed up as wwwwwww and not his pets name. Has anyone else had this problem?
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Last edited by webkinzmom52; 01-07-2010 at 08:08 PM..
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Old 01-07-2010, 10:37 PM   #2
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Default Can't see pet by dock, has anyone else had this problem?

My son adopted a Portuguese Water Dog and when it is the current pet it's picture does not show up by the dock. Has anyone else had this type of problem?
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Old 01-07-2010, 11:15 PM   #3
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Default Re: Can't see pet by dock, has anyone else had this problem?

I don't have the Portuguese Water Dog, but this has happened to me with other pets and it usually locks up my browser. If it's just the one pet that does this, especially since it's new, a phone call to Ganz might be what's needed.
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Old 01-08-2010, 12:03 PM   #4
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Default Re: Portuguese Water Dog does not show up by dock

Maybe its because its such a new pet that they're still doing updates on it. I remember getting the Peppermint Puppy even though it was OCTOBER! It wasn't supposed to be out but;; it was at my Hallmark so I got it and;; I had a ton of glitches. It should be gone soon... good luck! (:
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Old 01-08-2010, 02:12 PM   #5
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Default Is anyone else having trouble with the graphic of the water dog?

I can see him when i view all my pets in the choosing screen but when i pick him to play with i can't see him on the bottom of the screen..... he seems to be the only one. Anyone else haveing this problem?
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Old 01-08-2010, 06:42 PM   #6
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Default Re: Is anyone else having trouble with the graphic of the water dog?

View Post Originally Posted by cheree31
I can see him when i view all my pets in the choosing screen but when i pick him to play with i can't see him on the bottom of the screen..... he seems to be the only one. Anyone else haveing this problem?
That was happening to my Peppermint Puppy when I first got him. Try clearing your cache-->http://www.webkinzinsider.com/forum/...-after-534444/

I put the link above on how.

Good luck! Lemme know if it worked!
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Old 01-08-2010, 06:44 PM   #7
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Default Re: Portuguese Water Dog does not show up by dock

My sister had the exact same problem as that.
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Old 01-09-2010, 01:50 PM   #8
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Default Re: Can't see pet by dock, has anyone else had this problem?

That never happened to me before! But, it is getting hard to see the bottom half of the Webkinz screen. Even when I change the percentage. I can still do everything right, but it gets annoying.

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Old 01-09-2010, 02:16 PM   #9
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Default Re: Portuguese Water Dog does not show up by dock

Yes, I JUST Adopted Mine And His Is Having SOOOOOOOOO Many Glitches.
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Old 01-09-2010, 03:29 PM   #10
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Default Re: Portuguese Water Dog does not show up by dock

Clear your cache, call GANZ, write to GANZ on webkinz (go to contact us) and maybe try to switch computers or web browsers, if you can. i have had this problem, know how ya feel. Hope this helps!
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