Rare times in local KT. Place your mouse over times and items for time conversions and info.
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I used the Help/Technical Support link to report the problem, usually this works to have things fixed. I just received the response email asked me to "Please call so that we can further assist you with your issue."
Has anyone else has called on this issue recently? Should I call or when I call are they going to explain that they are working on it? I don't really need an explaination, it's programming - things go awry, I understand that.
Figured I'd check with you and perhaps save myself the call...
If you had read my post up above you would have known that I called them and was told they were aware of the problem.
My Plushy Theme Rugs are gone from my room. But when I click on the blank space where it was, I can remove it & it's in my dock & I can see it. Another glitch & I thought it was only me. Going to have to call Ganz........again. suzee
I contacted Ganz today regarding the Plush Blue Rug issue. The rep assured me that the programming has been fixed but in his words, "they are still testing it" to make sure the programming is complete. Grrrrr! He said it shouldn't be too long until the item is visible in rooms again.
I just bought a Plush Rug a few minutes ago to see how it would look in the new Superhero theme room - It is invisible! But if I click where it is supposed to be, I can remove it back to the dock. Glad someone reported this to Ganz - I hope they fix it soon.
Hmmm! how do items disappear when they are placed in rooms, but appear when they are put back in the dock? Just wondering, because I have a really cute sewing room with 2 plush rugs and now the floor is bear. Plus I'm in the middle of decorating one of my bedrooms and I don't want to keep buying more items until I can SEE how the plush rug looks in the room. Oh well, most everything else on ww that I've been using works great, so I won't grumble too much.
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