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Old 11-29-2011, 01:23 PM   #1
trevorm99
Webkinz :)
trevysmom is an unknown quantity at this point

Default Please Help-Garden room locked!!

For the past two weeks my outdoor room with my garden has been locked. I cannot get in to garden.
I have tried to get to it by using the pet that is in that room and I have also tried to use a pet that was in a different room and jump to the garden room. It acts like it is going to load but when the loading bar gets almost to the end it freezes up and I have to X out of Webkinz! Please Help!!!
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Old 11-29-2011, 01:43 PM   #2
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Default Re: Please Help-Garden room locked!!

I've had that happen, and I think the only way to solve that is to call Ganz. In my case they said that there were too many items in that room, so they moved some to my dock, and that solved the problem. It took just a few minutes, so give them a call. The number is 1-866-932-5469
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Old 11-29-2011, 01:50 PM   #3
trevorm99
Webkinz :)
trevysmom is an unknown quantity at this point

Default Re: Please Help-Garden room locked!!

Thank you!! I will give them a call
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