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-   -   Major psi gift box error (http://www.webkinzinsider.com/forum/glitch-reports-285/pet-specific-item-gift-box-error-655663/)

quecher09-23-2010 11:59 PM

psi gift box error
 
:hima:Yesterday I adopted a webkinz pig/ kinz clip combo pack. When I registered my pig, I got 5 gift boxes instead of one! This may seem like a good thing, but here is the bad news... NONE OF THEM WORK!

I reported the problem to webkinz, and I am currently awaiting a response.
Is there anyone else having this problem?

The erroe message when I try to use the box says: Webkinz does not recognize the crate and then there is a number, but the number is new each time you try to use the box. Sometimes it is a 2 digit number, other times a 5 digit number



Please help!

deadpanther0709-24-2010 12:43 AM

Re: psi gift box error
 
Try calling them that always fixes my problem faster (no waiting 3-5 business days to get something done). I had that issue when one of my bed box was stuck They imminently fixed it and even apologized :o. I wasn't expecting an apology usually they just say well its your problem but the lady that answered the phone that time was super nice.


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