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GRRRTHIS IS JUST LIKE LAST TIME!!! I have played peek a newz almost every day since it started and all I have gotton is FOOD!!!!!!!!!! WHY GANZ WHYYY??!!! and now I can't play it because it "Expired" AGAIN!!!!
There is no Peek A News , you get a thing saying that the contest is over, even though it is says that it goes till the 31st .
Originally Posted by GrammaK99
Webkinz would rock a whole lot more If they paid more attention to maintaining the business end of Webkinz......I am also getting Very weary of when speaking to Ganz they shift the blame anywhere other than where it belongs....on them and their lackluster attention to long ongoing issues.....they use a band aid approach and fix things temporarily at best.....just my 2 cents.....
If it wasn't for Webkinz Insider I would not have a reliable place to go for proper information on the numerous mess ups......and I sincerely thank all the members here for the outstanding job you do for the Webkinz community.....something that Ganz itself should be thanking you for...........
Double ditto from me on this comment.
Last edited by serendipitydoda; 10-12-2011 at 09:58 AM..
Hi all I have been trying to call and it's busy, busy signals!! I guess lots of folks are calling, which is a good thing.
I'll keep trying and let you know what they have to say...this time
Okay, just spoke to a rep at Ganz and..... they are getting the same "expired" message as us when they try to play the Peek a Newz.
The techs are working on it.
I also asked about the Molly Floaty and the Pink Ads from the Parent section. It seems the tech is still working on those 2 items as well.
I guess we'll just to wait and see for now.
Wishing you all a great day
It is disappointing to have to deal with the glitches. Here are some tips for you.
If you get a busy signal on the Customer Service phone number, call the Estore phone number. Then listen to the recorded directions and press the number for "technical support". It has always gotten me right to a customer service representative.
Sometimes I have received the "expired message" for the events on WebkinzNewz. I just ignore the error message. It has always worked for me, but it may not work for everyone. It does seem to happen more often when it is my first "peek" of the day for each account. I do clear my cache (temporary files, etc.) every night. Maybe there is a connection.
A few minutes agao, I was able to complete a PAN and catch the floating Molly. Good luck everyone. Having WI is extremely helpful for getting the answers to questions!!! Thank you to everyone who shares their questions and answers!
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