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Old 10-12-2011, 05:31 AM   #1
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Default peek a news

There is no Peek A News , you get a thing saying that the contest is over, even though it is says that it goes till the 31st .
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Old 10-12-2011, 05:54 AM   #2
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Default Re: peek a news

Webkinz would rock a whole lot more If they paid more attention to maintaining the business end of Webkinz......I am also getting Very weary of when speaking to Ganz they shift the blame anywhere other than where it belongs....on them and their lackluster attention to long ongoing issues.....they use a band aid approach and fix things temporarily at best.....just my 2 cents.....

I don't understand how a contest slated to run until the 31st is suddenly pulled??.....how does this happen???.....in the last month in addition to long standing glitches with Spree, Adventure Park and many other WW issues.....the wrong prizes have been sent out from the estore with the onus put on the consumer to correct the mistake...they put disclaimers after the fact anytime the mess up making it the buyers problem.....

Once when I did not receive a email with a code for as free pet on the date promised, which happened to be a Saturday, I had to wait until Monday to call and I was told.....very indignantly by the rep " Well we are closed on Saturday!!".....excuse me but I didn't pick the date of when you would send the code.....Ganz did!!.....don't they ever look at a calender or do they just pick random dates and then get out of it by proclaiming it is their "day off"??

Watch and see what Ganz will blame for this.....or they will use the old standby.....not respond at all.....

If it wasn't for Webkinz Insider I would not have a reliable place to go for proper information on the numerous mess ups......and I sincerely thank all the members here for the outstanding job you do for the Webkinz community.....something that Ganz itself should be thanking you for...........

GK~

Last edited by GrammaK99; 10-12-2011 at 05:57 AM..
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Old 10-12-2011, 06:19 AM   #3
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Default Re: peek a news

View Post Originally Posted by GrammaK99

If it wasn't for Webkinz Insider I would not have a reliable place to go for proper information on the numerous mess ups......and I sincerely thank all the members here for the outstanding job you do for the Webkinz community.....something that Ganz itself should be thanking you for...........

GK~
So true. As soon as I found PAN missing I came over here to see if anyone else had noticed. I hope it's part of the site maintenance and will be back up and running, although if I don't win a banner this week I'm giving up.
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Old 10-12-2011, 07:16 AM   #4
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Default Re: peek a news

I agree with you too!! I also popped over here to see if anyone else is having a Peek issue.

I will call if it is not up and running soon

View Post Originally Posted by GrammaK99
Webkinz would rock a whole lot more If they paid more attention to maintaining the business end of Webkinz......I am also getting Very weary of when speaking to Ganz they shift the blame anywhere other than where it belongs....on them and their lackluster attention to long ongoing issues.....they use a band aid approach and fix things temporarily at best.....just my 2 cents.....

I don't understand how a contest slated to run until the 31st is suddenly pulled??.....how does this happen???.....in the last month in addition to long standing glitches with Spree, Adventure Park and many other WW issues.....the wrong prizes have been sent out from the estore with the onus put on the consumer to correct the mistake...they put disclaimers after the fact anytime the mess up making it the buyers problem.....

Once when I did not receive a email with a code for as free pet on the date promised, which happened to be a Saturday, I had to wait until Monday to call and I was told.....very indignantly by the rep " Well we are closed on Saturday!!".....excuse me but I didn't pick the date of when you would send the code.....Ganz did!!.....don't they ever look at a calender or do they just pick random dates and then get out of it by proclaiming it is their "day off"??

Watch and see what Ganz will blame for this.....or they will use the old standby.....not respond at all.....

If it wasn't for Webkinz Insider I would not have a reliable place to go for proper information on the numerous mess ups......and I sincerely thank all the members here for the outstanding job you do for the Webkinz community.....something that Ganz itself should be thanking you for...........

GK~
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Old 10-12-2011, 07:38 AM   #5
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Default Re: peek a news

You are so right if it wasn't for WI we'd all be floundering around...but it is getting tiresome that everyday there is a new issue....my grandkids have all but given up because they have to call me to try and fix the new issue. I think Ganz should rethink their technical team and get their site cleaned up once and for all !

Last edited by Da Vinci; 10-12-2011 at 08:10 AM.. Reason: missing word
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Old 10-12-2011, 07:55 AM   #6
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Default Re: peek a news

View Post Originally Posted by Da Vinci
You are so right if it wasn't for WI we'd all be floundering around...but it is getting tiresome that everyday there is a new issue....my grandkids have all but given up because they have to call me to try and fix the new issue. I think Ganz rethink their technical team and get their site cleaned up once and for all !
My grandkids quit playing on Webkinz. They had were only allowed so much time per week (as should be with most kids) on the computer. With all the glitches, they felt it was a waste of time and too frustrating. They would spend all thier computer time trying to do something on Webkinz just to find out it was not working.
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Old 10-12-2011, 07:58 AM   #7
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Default Re: peek a news

I like the fact that Ganz is focused on creativity in working to add new things to keep WW interesting. I just wish they would master the technical operations of the new features. Its great to have lots of activities in WW to choose from. But if they all have short-falls.....then its just frustrating.
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Old 10-12-2011, 08:00 AM   #8
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Default Re: peek a news

I thought because I left my computer on with the peek a news unfinished that it messed it up and I couldn't do it now, Thank goodness for WI, I can come here to find out that I'm not the only one that can't do it.
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Old 10-12-2011, 08:10 AM   #9
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Default Re: peek a news

Is anyone getting any good prizes on pan? All I have gotten are the minitarts, pbj choco something and the blow up pumpkin playing 3 accounts, oh and 1 pair of leaf glasses. I am really getting sick of all the food items.
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Old 10-12-2011, 08:17 AM   #10
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Default Re: peek a news

I got EXPIRED for peek-a-news too. Last time they fixed it within the same day. I don't know what the deal is with Ganz, but THANKS WI folks for looking out for us!. We get much more complete and accurate information from you...I kind of think you all should be the ones getting paid for customer service

I have received everything except the Banner I so want!
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