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My son had scheduled a party for last night at 6:30 using the Enchanted theme. We were all in the right color zone at the right time etc. but nothing ever happened, no "go to party" box popped up, nothing. Poor kid used 1,000 kinz cash to set it up. It kind of ticks me off and I think WebKinz ought to give him another party pack or give him back his kinzcash or something. How do I get ahold of them about this?
There has been many problems with the party packs lately. I was invited to two of them a week ago, but the times where when the children would be in school which seemed strange to me, and when I was told to go to the party a message saying The Host was not present, so no party and to try again. You can contact Ganz but I do not think anything will be solved as they will just tell you they are sorry and it was a technical problem. I wish you luck in trying to resolve this problem.
I have been invited to the newer parties (the one hosted in your room) about 20 times now, and the "host is not present" or whatever message has appeared every time. I was invited to one of the older parties (Fantasy) a few days ago, accepted the invitation, showed up at the correct time in the correct zone today, and the "Go to Party" button never appeared. I wish Ganz would just stop selling these in the W Shop until the glitches are fixed.
i've had the same problem!! not with my own party, but 3 of my friends set up parties and invited me. when it was time for the party, i never got a button that said "go to party". i logged in and out, changed to the color zone before i went to my room, after i went to the room, etc. i literally tried EVERYTHING and i just couldn't get to the parties! it really stinks =[ I hope they fix all of these glitches soon.. i would call ganz 1 866 WEBKINZ or 1-888-818-8770 and let them know what happened. i hope they do something about this for you
Same problem here! Trying to have a party with my kids and yesterday and today the 'in-room' party never worked. Very frustrating for them cause they were excited. We had a regular party and it finally worked after several log-out and back-ins.
They really need to consider this a critical problem because it can take a lot of organization to get all their friends together at the same time to have party and then you get nothing. Sometimes parents plan their day around this for their kids to be home.
Last edited by sherylbeach; 12-24-2010 at 03:07 PM..
My problem is slightly different. I got the go to party button but when i clicked it, my account got stuck on the chair loading screen than they logged me out. I also agree they should consider the critical problems, and that they should re-enverse us for our losses as well as remove it from the W-shop until the glitches are gone. However i feel Ganz was just trying to get things out to the webkinz community as soon as possible. So anyways they'll figure it out once enough people report a problem
I was invited to one of the newer ones, the pizza party pack theme one, and I was on at the exact same time & zone & everything, the host was present but no box popped up and the 'host was not present' came up but the host was present. Glitch, though I did want to show off some of my webkinz moves
I had this same problem last week. I called Ganz and they added 1,000 KC back to my account, and put back all the "extra" party favors that I had added. I was just having a party to go towards the kinzville key, so it was annoying, but at least I got all my items back.
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