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Old 01-22-2011, 09:26 PM   #1
Diabetes Awareness
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Default Parties not working

I am going to be contacting Ganz about this but wanted to warn everyone and make everyone aware The Parties do not seem to be working AT ALL.
I was invited to a party this for this afternoon and no one was able to get in, There were no "Go to Party" Button.
I had a party scheduled for 9 pm tonight and nope not working at all either.

NONE of the Guests were able to get in and fortunately the ones were friends on WI so we were able to communicate with each other, but it is frustrating.

If you don't need to schedule a party I personally would recommend waiting to see if this is a glitch or starts to work. I have a party scheduled for tomorrow as well so I will see how that works.

In case you are wondering, different computers were tried, clearing cache, deleting cookies, switching between Firefox and IE and nothing....many log outs, many switching rooms no buttons.





I called Ganz and was told that it has been reported and they have submitted it to Techs and it is being looked into. They have received a lot of calls since the weekend saying no one can get into them.
I was given back my 1000 back and it was checked and all of my Loot items were back in the dock (she checked them for me).
I was told that they are warning everyone to plan a party at your own risk, you are taking a chance that it will not work. And if you do to only plan 1 party to see if it is working.
The rep told me that if you plan a party and it does not work, you can call them and they will check your account to make sure it has not been attended and they will refund the to you.
There is no time line right now as they are not exactly sure of what is happening.
You can call them and get your refunded and they will check your Loot items, they can see exactly what you had put in there
WI how to contact Ganz Contact Ganz - Webkinz Insider Wiki


The call lasted a total of 5 mins 21 seconds from ringing to hang up....extremely fast

Last edited by dawnscott1; 01-24-2011 at 01:17 PM..
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Old 01-23-2011, 05:36 PM   #2
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Default Re: Parties not working

Thank you for posting. Same thing just happened to me - didn't get the 'go to party button' for a party at 5pm today (North American time zone). I was very disappointed (and my friends, too).
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Old 01-24-2011, 11:00 AM   #3
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Default Parties do not work

STarting on saturday the parties have stopped working. Both party types. No button to go to party,..also no loot is returned. (They actually had fixed the loot being returned prior to this,.if anyone has noticed.)
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Old 01-24-2011, 01:12 PM   #4
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Default Re: Parties do not work

Yes I had 2 parties scheduled over the weekend and had the same results, and was invited to another party and no one was able to either.



I called Ganz and was told that it has been reported and they have submitted it to Techs and it is being looked into. They have received a lot of calls since the weekend saying no one can get into them.
I was given back my 1000 back and it was checked and all of my Loot items were back in the dock (she checked them for me).
I was told that they are warning everyone to plan a party at your own risk, you are taking a chance that it will not work. And if you do to only plan 1 party to see if it is working.
The rep told me that if you plan a party and it does not work, you can call them and they will check your account to make sure it has not been attended and they will refund the to you.
There is no time line right now as they are not exactly sure of what is happening.
You can call them and get your refunded and they will check your Loot items, they can see exactly what you had put in there
WI how to contact Ganz Contact Ganz - Webkinz Insider Wiki


The call lasted a total of 5 mins 21 seconds from ringing to hang up....extremely fast

dawnscott1 is offline Female
Old 01-24-2011, 01:19 PM   #5
Diabetes Awareness
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dawnscott1 has a star on the WI Walk of Famedawnscott1 has a star on the WI Walk of Fame
dawnscott1 has a star on the WI Walk of Famedawnscott1 has a star on the WI Walk of Famedawnscott1 has a star on the WI Walk of Famedawnscott1 has a star on the WI Walk of Famedawnscott1 has a star on the WI Walk of Famedawnscott1 has a star on the WI Walk of Fame

Default Parties not working - IF YOUR PARTY DIDN'T WORK

I called Ganz and was told that it has been reported and they have submitted it to Techs and it is being looked into. They have received a lot of calls since the weekend saying no one can get into them.
I was given back my 1000 back and it was checked and all of my Loot items were back in the dock (she checked them for me).
I was told that they are warning everyone to plan a party at your own risk, you are taking a chance that it will not work. And if you do to only plan 1 party to see if it is working.
The rep told me that if you plan a party and it does not work, you can call them and they will check your account to make sure it has not been attended and they will refund the to you.
There is no time line right now as they are not exactly sure of what is happening.
You can call them and get your refunded and they will check your Loot items, they can see exactly what you had put in there
WI how to contact Ganz Contact Ganz - Webkinz Insider Wiki


The call lasted a total of 5 mins 21 seconds from ringing to hang up....extremely fast
dawnscott1 is offline Female
Old 01-24-2011, 10:27 PM   #6
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Default Re: Parties not working

Thanks for posting I wish I had seen this sooner so I could've contacted my friends about it too I had one for 10 tonight kinztime and nothing happened. I used a 75% off coupon on mine so no worries on 250 kc but still no party is a bummer.
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Old 01-24-2011, 10:37 PM   #7
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Default Re: Parties not working

oh no -- just planned a party to get the last quest required for kinzville mayor thing -- no party
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Old 01-25-2011, 10:41 AM   #8
betsey2u
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Default Re: Parties not working

I called this morning and they refunded me for the 3 weekend parties that did not work and for the monday one. I asked about my loot? and the guy said it should be in my dock. Luckily I wrote down what I had put in the loot bags. He wasnt able to give me my loot back but he did refund me full price kc on my loot items! He wasnt able to tell me when the parties would be fixed,.but advised not to have anymore parties til it is fixed. How will we know it is fixed if we do not try? I will wait for after the next maintenance and give it a test.
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Old 01-25-2011, 04:56 PM   #9
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Default Re: Parties not working

Hey all

I have been invited to loads of parties since they started and tried to hold a few, never been able to attend! Given up now, well maybe not, but it is really not fair is it something to do with being in the UK?
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Old 01-26-2011, 09:44 AM   #10
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Default Re: Parties not working

No, because I am in the U.S. and I just tried to host a party and nothing happened as well. I tried the Yellow zone. No 'Go To Party' button ever materialized. I was refunded my money as well and told by the customer service agent that most, if not all, party packs are not working and to stay away from them for at least a week.
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