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Old 01-01-2010, 12:54 AM   #11
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Default Re: No Pet of the Month in Asian yet

I have to call long distance from ASIA!!!!
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Old 01-01-2010, 12:56 AM   #12
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Default Re: No Pet of the Month in Asian yet

Count me in this one too, how annoying!!!!!! I can't call either,bad timing and long long distnace from Australia. Will try the email.
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Old 01-01-2010, 01:01 AM   #13
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Default Re: No POTM item!

I logged my pet in I did not get my POTM item. Hope this one is on Ganzs.
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Old 01-01-2010, 01:03 AM   #14
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Default Re: No POTM item!

Hmm I think you should wait until later in the morning (Since its already morning) And once you wake up it might be there but if not you should call Ganz or so! I hoped this helped! xD
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Old 01-01-2010, 01:09 AM   #15
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Default Re: No POTM item!

Yes, Ganz even advises not to adopt POTMs until the 4th-5th of the month

For a guide... if you want to try and use it

POTM Loot Bag Guide --> HERE
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Old 01-01-2010, 01:11 AM   #16
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Default Re: No POTM item!

View Post Originally Posted by Quack Quack
Yes, Ganz even advises not to adopt POTMs until the 4th-5th of the month

For a guide... if you want to try and use it

POTM Loot Bag Guide --> HERE
Now, if I were to call Ganz, would they give the item to me?
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Old 01-01-2010, 01:12 AM   #17
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Default Re: No POTM item!

I don't know, maybe but I doubt You should maybe try? But would they even be open on New Years? LOL
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Old 01-01-2010, 01:17 AM   #18
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Default Re: No POTM item!

This may sound totally crazy, but you should not adopt the POTM on the first and sometimes even the second day of the month. If you were to do a search in this forum for POTM glitches, you would find dozens of threads where members report not having received their POTM loot bag. This has been a problem for well over a year that I am aware of.

That having been said, you did nothing wrong in adopting your Schnauzer 20 minutes after midnight. Technically, so long as the date on the front page says it is the first of the month, you should be able to adopt your pet and get your loot bag. Sadly, in reality, it doesn't work that way for most of us because of a programming glitch at Ganz's end (possibly server-related, which explains why it doesn't happen to all of us).

All you can do is phone Ganz tomorrow and you'll be the umpteenth hundred person that day to call and report no loot bag. It's happened to me several times even on the third and fourth day of the month, so I'm familiar with the routine ~ unless Ganz's policy has changed ~ you will receive 750 KC, a 40% W-Shop Coupon, a Wish Token, a random recipe food and a POTM item. In the past, I was able to choose which POTM item I wanted and hopefully you will be able to, as well.

Good luck.

A few moments later ~ I see several members posted while I was typing my mini-novel !! I was not aware there is a Loot Bag Guide and I'm going to read it myself even though I won't be adopting my Schnauzer until January 5th.

Last edited by MysticZon; 01-01-2010 at 01:21 AM.. Reason: Several members posted while I was typing !! LOL
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Old 01-01-2010, 01:18 AM   #19
marnabear
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Default Re: No POTM item!

I believe that if you call them they will give you the loot bag. I always wait until the correct pet shows up when you click on POM on the front page and I have never had a problem. But right now it is still showing the koala so I'm waiting.
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Old 01-01-2010, 01:29 AM   #20
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Default Re: No POTM item!

View Post Originally Posted by marnabear
I believe that if you call them they will give you the loot bag. I always wait until the correct pet shows up when you click on POM on the front page and I have never had a problem. But right now it is still showing the koala so I'm waiting.
Ganz WILL replace all of the contents of your loot bag if you call them. This has happened to me several times even when adopting on the 3rd and 4th day of the month. I'm familiar with the routine ~ unless Ganz's policy has changed ~ you will receive ~
  1. 750 KC (standard amount for bonus KC)
  2. 40% W-Shop Coupon
  3. 1 Wish Token
  4. Random recipe food
  5. POTM item
In the past, I was able to choose which POTM item I wanted and hopefully you will be able to, as well.
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