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Old 02-14-2012, 03:52 AM   #1
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Default NO Valentine Gift Box!!

I've been logging in over and over on my sisters account to get the Valentines Gift Box but she still has not received it!! Our friends accounts which we take care of and my own account, all have received the gift, just not my sister!!

Why?!
I've closed the page and tried again.
I don't really want to contact GANZ though, just for this. . .

Until then, I will be constantly logging in and out
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Old 02-14-2012, 05:07 AM   #2
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Default Re: NO Valentine Gift Box!!

Let time take its place
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Old 02-14-2012, 05:27 AM   #3
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Default Re: NO Valentine Gift Box!!

View Post Originally Posted by cg7gg
Let time take its place
Ah...
So, does that mean it should appear in her dock, after a while?...
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Old 02-14-2012, 05:39 AM   #4
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Default Re: NO Valentine Gift Box!!

Ganz is sending them out. There are a lot of Accounts just wait
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Old 02-14-2012, 05:43 AM   #5
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Default Re: NO Valentine Gift Box!!

View Post Originally Posted by cg7gg
Ganz is sending them out. There are a lot of Accounts just wait
Ok! Thanks for the info
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Old 02-14-2012, 05:44 AM   #6
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Default Re: NO Valentine Gift Box!!

No problem. make sure to close the thread
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Old 02-14-2012, 01:04 PM   #7
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Default Re: NO Valentine Gift Box!!

I had to call. Mine didn't show up (from my Asian account), even though I logged in many times.

Good luck.
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Old 02-14-2012, 03:23 PM   #8
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Default Re: NO Valentine Gift Box!!

It is 1:21 Idaho time. I just logged in and No gift box. I used the "write to" option in that area where you do weekly surveys and let them know. I hope they resolve it.
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Old 02-14-2012, 04:30 PM   #9
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Default Re: NO Valentine Gift Box!!

I'm hoping they're still getting to all the accounts but I worry that isn't the problem. When I tried to log into one of our accounts (via Firefox) it went all green and didn't load. When I tried again I got the card but not the gift. I haven't tried our other accounts yet because I'm waiting for the lil' kinz to get home from school.

I followed jwalker's lead and send a comment to them in WW. Not sure anything will come of it. If it's not there by tomorrow morning I'll try to call.

Thanks for letting me know I'm not the only one having this problem. That's one of the things I've always loved most about WI.
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Old 02-14-2012, 04:38 PM   #10
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Default Re: NO Valentine Gift Box!!

I had the same problem and called them this afternoon. They were very helpful and I got the box in my dock.
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