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Old 11-25-2010, 06:05 PM   #11
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Unhappy Re: No Thanksgiving basket.

View Post Originally Posted by FBmom
I know it would be a pain, but you can try to clear your dock to 90 items or less, then clear your cache, then log back in and see - the lady I spoke with at Ganz implied it was all the items in my dock that caused all my troubles - not sure if I believe it, but it might be worth a try.

Also you can try emailing Ganz and see if you can get help that way. If your parents are woried about a toll call - let them know that the customer support line is toll free.

The different ways to contact Ganz is in the Wiki

Contact Ganz - Webkinz Insider Wiki

I hoped that helped and that you get your basket!
Thanks! I emailed them, i don't have the age to call them. i just hope I get my basket!
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Old 11-25-2010, 06:23 PM   #12
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Default Re: No Thanksgiving basket.

We didn't get a basket for one of our accounts either. Got the card though.

Thanks for the tip FBMom!
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Old 11-25-2010, 08:40 PM   #13
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Default Re: No Thanksgiving basket.

I still haven't gotten the basket. i guess i won't ither.
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Old 11-26-2010, 12:02 PM   #14
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Default Re: No Thanksgiving basket.

i did not get it eather what is the phon number to ganz or the e mail maybe you can go to the trading room and try to get the stuff inside the basket.
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Old 11-26-2010, 12:33 PM   #15
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kinzzcrazy will become famous soon enough

Default Re: No Thanksgiving basket.

I have 1200 items in my dock and still got my basket. I heard that Ganz can give you your basket. Halloween baskets were missing for some people and they replaced them.
Keep after them

Last edited by kinzzcrazy; 11-26-2010 at 12:36 PM.. Reason: spelled a word incorrectly
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Old 11-26-2010, 03:13 PM   #16
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Default Re: No Thanksgiving basket.

i got my halloween gift but not the other
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Old 11-26-2010, 05:09 PM   #17
foofa614
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Default Re: No Thanksgiving basket.

Unfortunately, the 100 item thing is something Ganz will tell everyone at anytime when things like this happen. I don't know anyone that keeps under 100 items in their dock. This is due to the fact that there is no item that carries more than, what, 10 items at a time. Food takes up enough and gardening.....OMG......how else can we make kinzkash in a timely fashion to pay for high priced rares and holiday items. I really think they use this excuse to fall back on when they can't answer as t why you couldn't get it. I get baskets for everything else, am able to buy things, get monthly boxes for being a deluxe member. I'm gonna have to call Ganz and get the same run around until they place the item in my dock and will be able to retrieve it with the over 1000 items in my dock.....LOL. good luck to everyone. Hope everyone gets their well deseved basket. Oh, and I didn't get a card on either account. Hmmm..........wonder if the 100 item thing affects the mail? Good luck!!!
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Old 11-27-2010, 10:21 AM   #18
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Default Re: No Thanksgiving basket.

thats a rip off!! no thanksgiving basket? thats sad ;(
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Old 11-27-2010, 09:13 PM   #19
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Default Re: No Thanksgiving basket.

thats to bad hope u can get ur basket!
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