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Old 04-10-2012, 03:57 PM   #1
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Default No Super Deluxe item

I renewed my Deluxe on April 7, and did not get the gift that usually comes with deluxe, (rollercoaster, mining cart ride, etc). I have been deluxe from the start.
I did get the Red Velvet Rabbit. Is that the gift?? I don't see how it can be, as that is an offer that expires!
I don't even know what the renewal gift should be???

UPDATE--I was able to look it up in Wiki, Wonderful WI!!

The item is a Circus Cannon?? (forgot it's actual title).

Has anyone recieved this item with their 2012 deluxe renewal? I didn't.

Last edited by yadyram; 04-13-2012 at 09:41 AM..
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Old 04-13-2012, 08:20 AM   #2
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Default Re: No Super Deluxe item

Yes, I have received the Circus Canon.
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Old 04-20-2012, 09:24 PM   #3
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Default Re: No Super Deluxe item

I didn't receive mine either, I had to call ganz and then I received it. I also got a code for the velvet rabbit but have yet to adopt it. Good Luck!
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Old 04-20-2012, 09:27 PM   #4
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Default Re: No Super Deluxe item

This happened to me! I got my member ship like a month I two ago. I will have to call. What is their number for Ganz?
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Old 04-20-2012, 09:33 PM   #5
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Default Re: No Super Deluxe item

Ganz estore number is
1 888 817 8770

regular Webkinz enquiries number is
1 866 932 5469
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