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2 of our accounts did not receive our special gift for logging in. Both of those accounts had two Happy St Patrick's day letters from webkinz in the accounts. The other accounts received their gifts just fine.
5/6 of ourS recieved one
I'm not sure, but you could try calling ganz
But for the Valentines Gift Box, we just emailed Ganz with the gift box and account and a few days later we had out gift in our accounts, so I'd try one of them
We can't log in on the first try on ANY of our accounts so far! Used multiple browsers too - which is NOT something any user should have to do!
I am so sick and tired of the problems Ganz has! Oh, I think everyone could tolerate the problems IF Ganz made them a priority and fixed them as they were discovered. Yet instead of even making an attempt to fix their problems, they are on Twitter sending tweets about St Patricks Day and having themselves a grand ole time!
Been on WI for well over an hour, looking for the post that has the link to the BBB so I can file yet another complaint with them. Can someone please repost the link here so we can find it again?
Any lawyers that enjoy playing on WW? If so, what LEGAL recourse do we have for Ganz' refusal to make their pay-to-play site work properly?? My mind keeps repeating "Class Action Lawsuit" - hitting Ganz in the wallet seems to be the only hope we have of making them sit up and give attention to the important things about their business!
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