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Old 02-29-2012, 11:22 PM   #11
Name: Bailey/Piplup
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Default Re: No MIRROR MIRROR Room in Clubhouse

It seems Ganz has had a lot of trouble recently. All of the promotions don't seem to be working. I suggest turning off the computer, clearing cache, or trying a different browser. Also take note that this is a promotion for the USA. By what people have already said above you can go into the room but, not watch the video. (Thanks to YOMCNugget for specifying this.) Hopefully Ganz can get all of their issues worked out soon!
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Old 03-01-2012, 10:17 AM   #12
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Default Re: No MIRROR MIRROR Room in Clubhouse

I've only done a couple of accounts today, but on the ones I've done I was able to access the Snow White room in the clubhouse yesterday. Today...well, they're gone. Go figure!
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Old 03-01-2012, 10:23 AM   #13
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Default Re: No MIRROR MIRROR Room in Clubhouse

View Post Originally Posted by HITR
I've only done a couple of accounts today, but on the ones I've done I was able to access the Snow White room in the clubhouse yesterday. Today...well, they're gone. Go figure!
The same has happened with us. Yesterday, we could visit the room and watch the video on all five accounts. Today, the room is gone. I've tried three browsers. We live in the US.
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Old 03-01-2012, 10:29 AM   #14
naname01
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Default Re: No MIRROR MIRROR Room in Clubhouse

Oh my goodness. I had it this morning. Went in to do a friend of mines (she can't get it on her computer) and it dissappeared?!?!?!?!
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Old 03-01-2012, 10:38 AM   #15
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Default Re: No MIRROR MIRROR Room in Clubhouse

You have to make sure you have your 3rd party ads turned on or you won't see it.
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Old 03-01-2012, 10:58 AM   #16
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Default Re: No MIRROR MIRROR Room in Clubhouse

Well, I called Ganz and although the CS rep was very polite, she had no good advice except to clear my cache and cookies. She said to keep trying. She had a customer earlier who kept trying and got it on her third try! Who has time for this???
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Old 03-01-2012, 11:21 AM   #17
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Default Re: No MIRROR MIRROR Room in Clubhouse

I found it in the kinz chat area not the kinz chat plus and was able to watch , answer, and get an apple
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Old 03-01-2012, 11:33 AM   #18
criagirl
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Default Re: No MIRROR MIRROR Room in Clubhouse

I called too. The techs are aware and are "working on it" same thing with WKN peek a newz. So tired of everything not working. On the plus side, they did give me my missing Asian lorax day one gift box, my missing NA christmas box, and did the video for my lorax quest that they didn't fix last week.
They are also "working on" the kinzville caper challenge for those who didn't have it show up.
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Old 03-01-2012, 11:36 AM   #19
Fairy589
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Default Re: No MIRROR MIRROR Room in Clubhouse

The Mirror, Mirror promotion is for US only. It excludes everyone else so sorry for that.
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Old 03-01-2012, 11:45 AM   #20
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Default Re: No MIRROR MIRROR Room in Clubhouse

Oh yes. I have six accounts and not one of them will show me the Mirror mirror room in the Club House. I've tried all the advised tricks before mentioned, and it - still - will not let me see this room. I could not view the lorax video either. I must be on the same server everyone is having problems with. I live in the US and allow ads, so I have no idea why it's not working for me this time. The last two promos worked for me.
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