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Old 04-08-2012, 12:55 PM   #11
Diabetes Awareness
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Default Re: No Log in Easter basket in Asian Account

No Easter Gift on USA account...takes several attempts on Chrome, to even log in????

I've changed my Search Engine twice. Haven't even tried European...they always have to screw up something!

That includes the recent Parent Club prize they advertised of the Baby Romper. I won it and then, something else appeared?
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Old 04-08-2012, 01:55 PM   #12
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Default Re: No Log in Easter basket in Asian Account

No Easter Gift on My account
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Old 04-08-2012, 02:51 PM   #13
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Default Re: No Log in Easter basket in Asian Account

i didn't get abasket today either. Happy holiday ganz
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Old 04-08-2012, 03:22 PM   #14
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Default Re: No Log in Easter basket in Asian Account

i got the basket
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Old 04-08-2012, 03:24 PM   #15
•// ❣ ѕoх ❣ //•
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Default Re: No Log in Easter basket in Asian Account

I have an American account and i got mine
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Old 04-08-2012, 03:44 PM   #16
Pokemon time!
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Default Re: No Log in Easter basket in Asian Account

All my accounts except one did not get an easter basket and this is one of the free accounts that I have. The one with the cat did not get the easter basket.
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Old 04-08-2012, 10:01 PM   #17
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Default Re: No Log in Easter basket in Asian Account

Received one on my Asian account, but only 2 of my US accounts received theirs. I'll send a message first and hope I won't have to call. What a very nice gift it is this year!
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Old 04-09-2012, 08:38 AM   #18
ishing U A Great Day
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Default Re: No Log in Easter basket in Asian Account

I just got off the phone from calling Ganz about my grandson not getting his gift basket upon log in yesterday. The customer service person told me there was no solution as of yet about the the problem of some accounts not receiveing the gift yesterday and asked if I would call back after lunch time to see if the the tech people had come up with an answer for the problem. I hope they will come up with a fix to place a gift basket into the accounts that didn't receive one.
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Old 04-09-2012, 08:48 AM   #19
I, Are Thankfull!
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Default Re: No Log in Easter basket in Asian Account

Thanks for calling Vickie!! I also didn't get an Easter basket on my Asian acct. Hope they figure out a way to fix this.
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Old 04-09-2012, 12:37 PM   #20
ishing U A Great Day
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Default Re: No Log in Easter basket in Asian Account

I have called Ganz back and asked if they had the problem solved about the missing gift basket. He took the account user name and put me on hold for a bit and then he came back on the line and said he seen where the account didn't get the gift basket and told me he was going to place one in the dock. I have checked and yippee it's there! If your account didn't get one call them and they should be able to place one in your dock!
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