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Old 04-02-2012, 12:33 PM   #51
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Default Re: No Earth Day Challenge

Of my four children's accounts, the only one showing the Earth Day challenge is the newest account (about four months old.)

Is that a trend? Do newer accounts show the challenge whereas older accounts don't? For comparison, the "older" accounts I'm talking about are maybe two years old. The newer one was started this past Christmas.
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Old 04-02-2012, 01:41 PM   #52
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Default Re: No Earth Day Challenge

I am calling GANZ now. I am on the eternal hold button. Have been waiting for about 20 minutes. Will let you know what they say if anyone ever gets on the phone.
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Old 04-02-2012, 01:47 PM   #53
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Default Re: No Earth Day Challenge

13 accounts--no Earth Day challenge so far.
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Old 04-02-2012, 01:53 PM   #54
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Default Re: No Earth Day Challenge

Just got off the phone. They said they "are working on it". What a surprize. She took my account names and said she would give them to a tech.
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Old 04-02-2012, 01:59 PM   #55
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Default Re: No Earth Day Challenge

None of our family's 8 accounts have the challenge either - and they are all Deluxe - and in 3 diff time zones. Some 3 yrs old, some less than a year old.
View Post Originally Posted by julieoldcrow
13 accounts--no Earth Day challenge so far.
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Old 04-02-2012, 02:01 PM   #56
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Default Re: No Earth Day Challenge

View Post Originally Posted by MaryEllenMc
Just got off the phone. They said they "are working on it". What a surprize. She took my account names and said she would give them to a tech.
Thanks for calling. I sent them an email with my account since I got tired of waiting or a busy signal.

The few people I know of here who have the new challenge say that it is on their new accounts that they set up very recently and not on older accounts. All my accounts are at least 2 or 3 years old. I wonder if the people posting here all have older accounts.
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Old 04-02-2012, 02:04 PM   #57
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Default Re: No Earth Day Challenge

All 6 of mine are all about 4-5 year old. My friend has the same. None of our accounts have the new challenge
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Old 04-02-2012, 02:19 PM   #58
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Default Re: No Earth Day Challenge

I have five accounts. All about 4 years old. All with NO EARTH DAY CHALLENGE!!!!!!
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Old 04-02-2012, 02:21 PM   #59
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Default Re: No Earth Day Challenge

View Post Originally Posted by MaryEllenMc
I am calling GANZ now. I am on the eternal hold button. Have been waiting for about 20 minutes. Will let you know what they say if anyone ever gets on the phone.
Thanks for your patience!!! Let us know what they say.

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Old 04-02-2012, 02:25 PM   #60
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Default Re: No Earth Day Challenge

View Post Originally Posted by marnabear
Thanks for calling. I sent them an email with my account since I got tired of waiting or a busy signal.

The few people I know of here who have the new challenge say that it is on their new accounts that they set up very recently and not on older accounts. All my accounts are at least 2 or 3 years old. I wonder if the people posting here all have older accounts.
maybe that explains why i have the challenge on just 1 account. i opened it a few days ago with the free account cat.
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