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Old 06-05-2010, 10:15 AM   #1
Adean1993
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Angry No deluxe gift box :(

I logged on to my account and checked my dock for this months deluxe gift box but i did not get one
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Old 06-05-2010, 11:02 AM   #2
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Default Re: No deluxe gift box :(

The only reason I can think that you didn't get it(other than it wasn't sent for some reason), is someone might have hacked your account.
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Old 06-05-2010, 11:08 AM   #3
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Default Re: No deluxe gift box :(

Was this for your final month with Deluxe? I know I didn't get one this month, because I signed up for it last June, so I wouldn't get one this month. (May would have been the 12th and final box) If you're sure you were supposed to get one this month, I would call Ganz if I were you. I'm sure they can work it out.
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Old 06-05-2010, 11:13 AM   #4
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Default Re: No deluxe gift box :(

check your mail to see if you got one, maybe it just didn't show up.
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Old 06-05-2010, 11:15 AM   #5
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Default Re: No deluxe gift box :(

Also, I think sometimes that the deluxe gift box shows up at the end of your items in your dock. Maybe try that too. ??
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Old 06-05-2010, 11:21 AM   #6
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Default Re: No deluxe gift box :(

View Post Originally Posted by pinky719
check your mail to see if you got one, maybe it just didn't show up.
It never shows up in the mail. It just shows up in your account
The only reason I can think of that it may not be showing is that you are on the last month of your deluxe membership. If this is the case and you are up for renewal you will not get a deluxe box because when you renew you get a gift box
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Old 06-05-2010, 11:23 AM   #7
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Default Re: No deluxe gift box :(

Also, if you got the $2 deluxe, then you don't get a Gift or the Estore Points.
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Old 06-05-2010, 11:29 AM   #8
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Default Re: No deluxe gift box :(

This is my final month for my one Deluxe account as well, so I didn't receive one. Too bad they didn't come up with something for the families, I would have actually become a Deluxe member. My one account was a gift from a friend with a family account, she added one of my accounts so I could try it and see if I liked it. It was awesome and I planned to get a family account. I remember at the Twitter party they said, "We've heard you" about those who were asking for something for families. I don't see that they listened though. They've already lost a Deluxe customer before they had her. Until they return a reasonable family plan, this is one customer they gained and lost before they officially got any business from her. That's fine, though, they've just saved me at least $80 dollars (more, in fact, I'm sure. . . I would have ended up spending money at the E-Store by being Deluxe, so in the long run they've probably saved me a good deal!), so I can't complain!
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