Rare times in local KT. Place your mouse over times and items for time conversions and info.
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1. Don't fret.
2. Did you visit SantaKinz before today in the SantaKinz room?
3. If you still do not have your Christmas gift in your dock tomorrow morning, just give Webkinz Help Desk (866 932-5469) a call in the morning and they will make sure you get one. They might verify that you logged on during Christmas, but you will have your gift soon.
Hope this helps you.
Last edited by AnotherKinzDad; 12-25-2011 at 10:14 PM..
I'm having the same problem to! I can't even get my daily Christmas Countdown gift from Ms. Birdy either because for some reason webkinz is not letting me login. Sigh... I basically got nothing from WW today.
My son's account did not receive the gift box either. There is another post/topic where many of us have the same problem... people are commenting on the home page article with the picture of the present. Just FYI.
i just off the phone with ganz, and i gave them the names of the accounts that did not get the present............. they were very nice and awarded each one. they did ask which gift i had picked as my special one..............so i tried real hard to remember, but if you can't remember you can pick one of them to be awarded. i was glad that i had today off from work. they were very nice and helpful.
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