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Old 12-25-2011, 07:30 AM   #1
Amberhawk
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Default No Christmas Package

Well I went into both of my accounts and even though it said to open my dock for a christmas package...none appeared in either account....bummer.
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Old 12-25-2011, 07:32 AM   #2
krqcmom
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Default Re: No Christmas Package

Did you check to see if the gift you chose from Santakinz (globe, tree, etc) was in your dock?
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Old 12-25-2011, 08:05 AM   #3
Gifted
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Default Re: No Christmas Package

I had the gift in my dock, but when I tried to put it in my room it ended up in the space just outside my room. Can't get it in the room. Can't get it back in the dock. Can't open it. What do I try next?
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Old 12-25-2011, 08:08 AM   #4
ebkinz Addict!
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Default Re: No Christmas Package

Did you log out and back in again? Usually it fixed itself. Good Luck and Merry Christmas!!
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Old 12-25-2011, 08:11 AM   #5
Gifted
bearlover has a spectacular aura about

Default Re: No Christmas Package

I'll try that. Thanks kayembee. I hope I don't lose it!

It worked! Thank you so much. Merry Christmas, kayembee!

Last edited by bearlover; 12-25-2011 at 08:16 AM..
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Old 12-25-2011, 10:34 AM   #6
Oh! I Am Green!
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Default Re: No Christmas Package

There is another thread, where Several of didn't get our Gift Boxes. We have tried Clearing our Caches & Switching Browsers, Nothing is Working, So Far..
Hugs! Happy Holidays!
PP
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Old 12-25-2011, 02:02 PM   #7
Lil Kinz
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Default Re: No Christmas Package

How can you contact Ganz if you don't get a christmas gift when you login? I didn't even find anything in the gift in my dock.
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Old 12-25-2011, 06:49 PM   #8
I am who I am
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Default No Christmas Present!!!!!!!

I'm so upset! When I logged onto Webkinz this morning (on Google Chrome if that helps) I didn't receive my Christmas present, but I received my Christmas card. I've already tried logging in again, but that didn't help either. I can't believe this! If you can help me in any way please do!
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Old 12-25-2011, 07:56 PM   #9
osboe1
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Default Re: No Christmas Package

I've logged in twice today and I haven't recieved my Christmas package either
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Old 12-25-2011, 08:03 PM   #10
ho Knew?
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Default Re: No Christmas Package

so did i, never got a package.
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