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Old 09-30-2010, 08:48 PM   #1
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Default The new webkinz game atlantiles won't load!

I tried to play atlantiles and it won't load! All if gives me is a blue screen. I logged out and back in 3 times in a row and it still did not load. I even tried using internet explorer instead of firefox. Another thing, is when I try to push the log out button after trying to get the game to load, it does not work. Is this happening to anyone else?:
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I hope this gets fixed soon.
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Old 09-30-2010, 08:52 PM   #2
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Default Re: The new webkinz game atlantiles won't load!

hi hamstar,

yes, it is happening to me, but I can get it to load after I log out and try again. I am using Safari. I have not tired with any others. And, yes, the log out button won't work, I have to "x" out. It is a fun game - I hope you can get to try it soon.

Last edited by florida; 09-30-2010 at 09:00 PM..
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Old 09-30-2010, 09:04 PM   #3
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Default Re: The new webkinz game atlantiles won't load!

I'm having the same problem with the game not loading on IE or Firefox on my computer. It worked on my DH's computer yesterday (which is only a few months old) in IE, but I tried tonight and it wouldn't work on that one now either...I know other people are having this problem too, hope they fix it soon!
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Old 10-01-2010, 11:24 AM   #4
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Default Re: The new webkinz game atlantiles won't load!

I had the same issue. I cleared my cookies and made sure I had a good signal on my wireless internet and it loaded just fine. I did notice, however, if my signal strength lowers, like say for instance I open another browser or a chat program loads up or McAfee starts doing a virus scan, well, then the screen will freeze up. It is a very graphics heavy game that requires a lot of bandwidth and a fast connection as well as your cookies cleared before loading it the first time. A lot of people may not be able to load it because they are not running a fast enough connection speed. Webkinz itself does not take that high speed of a connection, but this game does, as does the Hamsters Maze, which I suspect is one of the reasons they brought the Hamsters into regular Webkinz world, because people bought them and could not get the Mazin world to load properly.
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Old 10-01-2010, 12:35 PM   #5
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Default Re: The new webkinz game atlantiles won't load!

It ran for me on only one of my accounts yesterday; none at all today. It starts to load, but just gets stuck in the loading window. I'm using Firefox.
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Old 10-01-2010, 12:52 PM   #6
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Default Re: The new webkinz game atlantiles won't load!

It happens to me as well.... *sigh* I want to play it so bad!
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Old 10-01-2010, 01:39 PM   #7
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Default Re: The new webkinz game atlantiles won't load!

Got to play at the library, but not on a netbook -
each tried IE, FF, Safari & Chrome.
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Old 10-01-2010, 02:44 PM   #8
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Default Re: The new webkinz game atlantiles won't load!

It doesn't load for me, either -- but I can play if I "x" out (can't log out for some reason), log in again, and try again
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Old 10-01-2010, 02:49 PM   #9
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Default Re: The new webkinz game atlantiles won't load!

i got mine to load yesterday and when I got to level nine it froze up to a blue scrren. I was sooooo mad cause I usually never get that high in any of the games. after about 10 minutes of blue screen it then bumped me from webkins. i had to log in again. so of course i lost my level. Today I can't get on it at all. super bummer.
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Old 10-01-2010, 03:37 PM   #10
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Default Re: The new webkinz game atlantiles won't load!

Just spoke to Ganz on this. Called them Wed. when I couldn't get the hamster in and couldn't play the game. They called me this morning and I was able to enter the code for the hamster (Yes she is a girl), but I still can't play the game. She said they are looking into why the game will load for some people and not others. Adobe Flash has to be up-dated. Mine is. She said it is not your computer, or what browser you are using. It's happening on IE, Firefox and Safari. They don't know why, at the moment, but they are working on it. She said she can't get it to load on the computer she is using there. She said just to be patient.
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