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I called Ganz again today to see if they could just get my pet out of the locked room but since I can't and the representative that answered can't access the room she cant' get pet out. Hopefully this will be fixed soon. I wish I had though to get paint and redo walls before I got locked out, instead I tried to install floor and that was it - can't get back in now. josie2
I bought the new furniture and put in the wall paper and the room went blue no walls just doors, now i can play webkinz but can not load rooms, I have called ganz but no one answers. I let it ring and then it goes to a busy signal. I have emailed thru customerservice and received email confirming they got my request but still nothing, I have cleared my cookies. still nothing please help I am getting so tired of problems cant they just fix the stuff, any help you can give me i thank you
I put my floor down and now today I am locked out of the rooms and I can't access my gardening!!!! I wish I would learn to read WI before going into webkinz each day Has anyone gotten help by calling them?
I spent 1,000 kinzcash buying a large room. I walked pink into the room and paid to install new kids walls and floors.
they wouldn't load. Pink was lucky to get out alive! She couldn't get back in room as it only partially loads and you must log out to get anywhere. My 4 year old granddaughter does not understand what happened since her money is gone and there is no new room. Why was this stuff for sale if it wasn't ready to download? Hope this is fixed soon so she can enjoy her new room with pink!:ccatink the Cat
I experienced the same problem on my daughter's account. She bought the new wallpaper and floor but when she loaded them into her room she got blue on both! She was also able to load the new bed fine and she was able to get her animal into another room. But everytime she would try to go back in to the new room she would get stuck on the loading of that room.
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