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Old 01-07-2010, 09:30 AM   #1
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Default New Walls Floors Room won't load

Bought the new wallpaper and floors from the newly listed theme. Put both in my room and all I got was blue walls and floor. Now my room won't load, so I can't get into it. Then I get a message saying Sorry we had trouble loading a required file..Please try again. Only way to get anywhere else is to X out of Webkinz to go anywhere else on the site!
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Old 01-07-2010, 10:05 AM   #2
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Default Re: New Walls Floors Room won't load

I had the same problem, the new wallpaper wouldn't load and all I got were blank blue walls. I bought paint at the w-shop and re-did the room immediately, then logged out, logged back in, and the room is fine. I had no trouble loading, and no trouble getting in. Guess I should have waited before trying something new!
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Old 01-07-2010, 10:11 AM   #3
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Exclamation Beware! New Theme Walls and Floor Glitch!

Hey everyone!
Beware! I bought the new theme and tried to decorate my room. The walls and floor do not load and I can't even open that room. I would wait on trying to decorate your room with the new theme. How frustrating. I had to log out of my account because it got stuck on the loader page . Take a look!

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Old 01-07-2010, 10:21 AM   #4
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Default Re: New Walls Floors Room won't load

View Post Originally Posted by macmen6
Bought the new wallpaper and floors from the newly listed theme. Put both in my room and all I got was blue walls and floor. Now my room won't load, so I can't get into it. Then I get a message saying Sorry we had trouble loading a required file..Please try again. Only way to get anywhere else is to X out of Webkinz to go anywhere else on the site!
Ditto! I posted about it in the general discussion forum--sorry I didn't see yours before posting. How frustrating! I was all excited about the new theme and wanted to decorate a new room. I guess that's on hold for now. I can't even open that room. Oh well, guess it will get fixed eventually
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Old 01-07-2010, 10:22 AM   #5
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Default Re: Beware! New Theme Walls and Floor Glitch!

Thank you, you may want to putthis into the WI Glitch forum, that way Ganz will see it
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Old 01-07-2010, 10:22 AM   #6
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Default Re: Beware! New Theme Walls and Floor Glitch!

OH, I'm so sorry that happened.

I was just about to buy everything after finishing the gardening, and thought I'd better check here first. I'm so glad I did.

Thank you for letting us know.
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Old 01-07-2010, 10:23 AM   #7
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Default Re: New Walls Floors Room won't load

That is the WHOLE Purpose behind this thread. Ganz DOES see these They act on them. YES, NEW floor and Wallpaper are raising havoc in WW rooms
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Old 01-07-2010, 10:23 AM   #8
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Default Re: Beware! New Theme Walls and Floor Glitch!

Same thing happened to me on two accounts. Hope they fix it soon I can't get into the room at all.
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Old 01-07-2010, 10:25 AM   #9
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Default Re: Beware! New Theme Walls and Floor Glitch!

Thank you! I was waiting for this post. The same thing happened to me. I posted in another thread that really didn't apply. it was info on the new kids theme. Me too I am anxious to put the furniture in. Isn't it a great theme? Guess we'll wait a bit till it gets fixed. I tried to get the new super bed and it didn't load in a different room. It didn't show any of the beds to pick. I am going to try it again. Thanks for your post.
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Old 01-07-2010, 02:11 PM   #10
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Default Re: New Walls Floors Room won't load

I put walls and when they didn't load I put floor and then page blanked and no matter how much I log out (even shut down and restarted the computer) I can't get room to load fully, it stops at WALL & FLOORs and stays stuck there - cannot get to pet that is stuck in there either. Called Ganz this a.m. and someone is supposed to get back to me - said it didn't show that I bought the wall & flloor or tried to use wall & floor. I bought everything but don't know if the rest of the items would load if I created another room so I will wait and hope Ganz fixes it quickly. josie2
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