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Old 09-12-2011, 08:11 AM   #41
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Default Re: Nafaria???

Really? It's working fine for us [Well me, not my sister] I have got 4 prizes so far. Although, I don't know why thats happening.

I found my 4th Nafaria today Went to Curio Shop, saw that he had a bad fairy Studio charactor, I thought it was 'rare' I clicked on it [It was a Nafaria figure one...] and straight away Nafaria appeared! Woo! Awesome...

Sorry about whats happening though I love this promo...
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Old 09-13-2011, 02:17 PM   #42
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Default Nafaria disappears

I just reported this to a Ganz rep by telephone, but I thought it wouldn't hurt, might help to also mention here that Nafaria's disappearing act has been even more frequent today than in the past. I have seen her so far on three accounts, and every time she has disappeared in a puff of smoke before asking for any stars.
The rep said that the tech department is aware of this and are working on it. He also said that he is taking the names of those who would like the event extended so that when the glitch is fixed we do actually have a chance to get all the prizes.
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Old 09-13-2011, 03:34 PM   #43
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Default Re: Nafaria disappears

You can add my name to that list!
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Old 09-14-2011, 02:05 PM   #44
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Default Re: Nafaria disappears

Hey, Ganz rep--add me! I have seen Nafaria so many times and she poofed away in purple smoke that I don't even bother to look for her now.

I'd love to play if the glitch gets fixed and the challenge is extended.
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Old 09-15-2011, 11:22 AM   #45
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Default Re: Nafaria disappears

If those who are having trouble will call Ganz and add your names to the list they are collecting to request an extension, and also to let them know that you having the same trouble, perhaps they will work harder to fix it. Telephone 866-932-5469
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Old 09-15-2011, 01:09 PM   #46
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Default Re: Nafaria disappears

View Post Originally Posted by Serena
If those who are having trouble will call Ganz and add your names to the list they are collecting to request an extension, and also to let them know that you having the same trouble, perhaps they will work harder to fix it. Telephone 866-932-5469
Thank you for the information! I agree if so many people call I think they will put it on top priority...or at least to get the people to stop calling LOL!
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Old 09-17-2011, 03:47 PM   #47
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Default Seriously Annoyed With The Nafaria Trading

So, I have traded with her 3 times, and have gotten the cookie,shoes,and the belt, on my forth try I found her on the activities page and clicked on her, to only get the puff of purple smoke. But no Nafaria! After waiting for a while, I left the page.Now I know I can't find her again until tomorrow, which is getting me really annoyed, but it's not just this problem! Webkinz has so many other glitches on the site,that I don't have time to list, they seriously need to fix this and make it a little easier to trade with her, cause there is not much time left!

~Lost Kittens~
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Old 09-17-2011, 10:22 PM   #48
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Default Re: NAFARIA DISAPPEARS

Puff of smoke on the 14th
didn't see her for 3 days
saw her on the 17th, only to have yet another puff of smoke after clicking on her
server 1
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Old 09-17-2011, 10:43 PM   #49
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Default Re: NAFARIA DISAPPEARS

Yup. I clicked on her today, nothing came up but her puff
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Old 09-17-2011, 11:01 PM   #50
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Default Re: NAFARIA DISAPPEARS

There are a number of us who have been calling daily since the event started on the 1st of September...but it took them until about the 12th to officially acknowledge an issue...and last I spoke to them on Friday...they were still working on it...
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