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Old 02-24-2012, 11:07 AM   #1
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ExpEmotions will become famous soon enough

Default Nafaria Charm Prize Issues

I realize this may be a less experienced issue with the rarity of the Nafaria charm prize, but I was fortunate enough to win one.

I logged in and saw that I won the charm, however it didn't unlock the Magic Mire charm forest, and doesn't show up in the 'charm count' on the main page. The only way I can see that I have it is to click on the charm tree and look at the Magic Mire Series 2 page, it shows up and I can put it on my pet, but that's it.

I hope someone can help me figure this out.
Thanks,
ExpEmotions
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Old 02-24-2012, 11:15 AM   #2
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Default Re: Nafaria Charm Prize Issues

This happened to me, too, the last time that this promotion was on. When I called about it, I was told that it doesn't unlock Magic Mire, it is just for the sake of collecting it. I did point out that this was rather silly, rather like giving a child candy, and then telling him that he could only put it in his drawer and look at it, but not eat it. The rep was sympathetic, but told me that was how it was programmed, and there was nothing she could do.

So, unless a lot of people complain about it, I doubt that anything will change. It is a rare prize, but unfortunately also perfectly useless.
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Old 02-24-2012, 11:21 AM   #3
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ExpEmotions will become famous soon enough

Default Re: Nafaria Charm Prize Issues

I thought that might be the case, although in the past when I won a Fairy Falls charm it did unlock that area. Guess that was before they decided to make it a look but don't touch style of prize. (Which makes me wonder why they bother making it so rare a prize to win.)
ExpEmotions is offline Female
Old 02-26-2012, 08:06 PM   #4
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Default Re: Nafaria Charm Prize Issues

I'm sorry to hear that. I'm pretty sure that its SUPPOSED to unlock the magical mire since the same charm is sold in eStore. This can be a serious issue since you have recieved a charm and you cannot have access to the magical mire! I recommend contacting ganz and telling them about this problem. Here's the link in case you need to contact ganz. Contact Us
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Old 02-28-2012, 12:37 PM   #5
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Default Re: Nafaria Charm Prize Issues

I played peek-a-newz this morning and was told when I logged into Webkinz that I received the purple slippers as my prize, only to find that they were not in my dock!!! I did find an extra potted vine there though, but that is not the prize that they claimed that I won!! I was so upset because I have been trying to win these slippers since they started with the Nafaria peek-a-newz!!!

I called Ganz and they are looking into the problem for me. I have faith in them that it will be resolved. Has anyone else encountered this problem??
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Old 03-03-2012, 12:14 AM   #6
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Default Re: Nafaria Charm Prize Issues

No, but I do have a pair of purple dance shoes in amongst my other recent WKN prize clothes. I am wondering if they are supposed to be Nafaria's slippers (I didn't keep track of which accounts won them) since I haven't put any dance shoes in my dock lately. Since I did find the correct slippers on other accounts, I am not stressed over this, but it is weird.
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