Rare times in local KT. Place your mouse over times and items for time conversions and info.
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this is strange! i haven't seen any undefined items in the curio shop lately, but i wonder what it is though. maybe arte didn't have enough items for sale to fill up the whole thing and maybe not enough people have been tipping him lately, so he did this. but for thousands of KC! that's not nice of arte.
Yesterday after work I called the WW customer support to report that this problem has been going on since Feb 18th. I bought 5 items and lost a huge amount of KC. The woman was very nice on the phone and told me that their Tech Support Team was aware of the problem. I asked "do I get any of my KC back'? She informed me that the KC would not be issued back to my account but the items will appear in my dock. She could not tell me what the items were or when they would appear. She also told me "DO NOT BUY THE UNDEFINED ITEMS" that appear in the Curio Shop. I hope this does help everyone experiencing the same problem. Unfortunately the items are not there today.
Last edited by Dixiecup; 02-23-2011 at 06:57 AM.. Reason: blue and red ink are for staff use only
I called Webkinz yesterday about this problem. I thought that I had made a really big mistake by buying the undefined item, and one of my kids had also bought one. They told me that my problem would be resolved in the next one to two weeks with an item appearing on my dock. They said that it would be an item that has not been released yet. I guess that takes care of my problem, but I still would not recommend buying an undefined item. I am not going to buy another item that I have no idea what it is. I like buying things that I can see.
Twice, I have seen the mystery item in the Curio Shop. The first time it said that I did not have enough kinzcash for it (it said it was 0 kinzcash) and the second time, when I bought it my total went down 2019 kinzcash (that amount is a little weird right?)
This mystery item could not have been 2019 kinzcash. I would've had enough kinzcash and it possibly may not have been the same item as the next one.
This was the mystery item I saw for sale today. I have a few more pictures showing my kinzcash before and after I bought the mystery item:
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