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Old 02-05-2011, 11:47 AM   #1
Webkinz :)
 
AlbanianGirl's Avatar
AlbanianGirl is an unknown quantity at this point

Unhappy my room doesn't load

when i open the menu on webkinz and i click " My Room" . like usual the purple chair starts loading but then it gets stuck at the end. (this has been going on for one week) once i waited half an hour for it to comeplete loading and it didnt. i tried logging out and then back in to open the room but the same thing happens. i tried opening the account from internet explorer, google chrome and mozilla firefox and still nothing changes...

Attachment 223709

i dont know what to do...help me please!
thank you so muchh!!
AlbanianGirl is offline Female
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Old 02-05-2011, 10:01 PM   #2
Diabetes Awareness
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dawnscott1's Avatar

dawnscott1 has a star on the WI Walk of Famedawnscott1 has a star on the WI Walk of Fame
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Default Re: my room doesn't load

You need to either contact Ganz and tell them it is happening unless you know which room you are in.
If you know the room submit the form saying something is stuck in the room.
I have this happen to may way too often, but it is either because there are too many pets/items in the room or something inside the room is causing it to not load. I know when I adopt pets and they get on top of each other (if I do more than 1 at a time) it doesn't let me in.
Sometimes there is a glitch with a specific item that may be in that room and if it was the last room you were in it will automatically go to that one.
I would also suggest to switch pets before going to the room (if you have more than 1) and see if it goes to the room that they are in.
I don't know exactly what is going on in that room but Ganz can go in and look for you.
They open up Monday morning, so you will have to wait until then but it could be resolved quickly.

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dawnscott1 is offline Female
Old 02-06-2011, 02:10 PM   #3
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AlbanianGirl is an unknown quantity at this point

Default Re: my room doesn't load

Omgg !!!!!!!!!!! Thank you sooo much! i never tried going to my room with another pet. the pet i always used was in the garden and i have so many plants there, so i guess thats why it didnt load. now that i tried going to the room with another pet it worked! THANK YOU SOOO MUCH !!<33 :'D
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Old 02-06-2011, 04:00 PM   #4
Diabetes Awareness
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dawnscott1 has a star on the WI Walk of Famedawnscott1 has a star on the WI Walk of Fame
dawnscott1 has a star on the WI Walk of Famedawnscott1 has a star on the WI Walk of Famedawnscott1 has a star on the WI Walk of Famedawnscott1 has a star on the WI Walk of Famedawnscott1 has a star on the WI Walk of Famedawnscott1 has a star on the WI Walk of Fame

Default Re: my room doesn't load

You are welcome. I would still fill out something is stuck in the garden. Because there is something wrong in there.
That happened with one of my gardens. I have several with 100 plants in there and there was a problem with the Candy cane plant and that was the issue. so they removed it for me. It could be a pet is stuck in there on top of a plant too. But so glad you got into at least another room
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Old 02-06-2011, 04:12 PM   #5
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Default Re: my room doesn't load

oh ok thank you!
ill sent ganz and email or aomething!
im soo happy right now! thank you so soo much!
AlbanianGirl is offline Female
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