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Old 02-10-2011, 05:23 PM   #1
e all love
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Default my phone doesn't turn on! help!!!

can anyone help me with my phone not turning on?
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Old 02-10-2011, 05:26 PM   #2
Frozen's taken over.
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Default Re: my phone doesn't turn on! help!!!

What browser are you using? I can't use my phone on Mozilla Firefox but I can on Internet Explorer...
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Old 02-10-2011, 05:34 PM   #3
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Default Re: my phone doesn't turn on! help!!!

Internet Explorer but I've tried both
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Old 02-10-2011, 05:37 PM   #4
Pokemon time!
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Default Re: my phone doesn't turn on! help!!!

My Phone is working fine on the internet explored.
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Old 02-10-2011, 05:40 PM   #5
ishing you peace and
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Default Re: my phone doesn't turn on! help!!!

Have you tried logging off WW and back on WW? Sometimes that helps. I have had this happen too. It did not last for long. Hopefully it clears up soon. Sorry this is happening to you and Good Luck>
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Old 02-10-2011, 05:44 PM   #6
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Default Re: my phone doesn't turn on! help!!!

Yes I have tried loging off and back in. This problem has been happening for a few weeks. Thanks for your help! Any more suggestions would be a great!
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Old 02-10-2011, 05:47 PM   #7
ishing you peace and
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Default Re: my phone doesn't turn on! help!!!

View Post Originally Posted by pandapuddin
Yes I have tried loging off and back in. This problem has been happening for a few weeks. Thanks for your help! Any more suggestions would be a great!
You should call Ganz if it has been happening that long. 866 - 932 -5469. They are there Mon. - Fri. from 9am - 6pm EST Best of luck to you.
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Old 02-10-2011, 06:47 PM   #8
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Default Re: my phone doesn't turn on! help!!!

I have tried that also they said that they didn't know what was wrong. I also e-mailed them with no reply........ It's been happening since Map of Kinzville update

I just found out that my phone does turn on SOMETIMES but I still can't go to the clubhouse or park. Can anybody help me, or have this problem or is it just me ??

Last edited by pandapuddin; 02-10-2011 at 06:47 PM..
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Old 02-10-2011, 06:58 PM   #9
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Default Re: my phone doesn't turn on! help!!!

I have this problem, and it's really annoying.
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Old 02-10-2011, 07:52 PM   #10
e all love
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Default Re: my phone doesn't turn on! help!!!

View Post Originally Posted by Lightning
I have this problem, and it's really annoying.
Have you ever gotten your phone to turn on? If not I might be able to help.

I think my phone is FINALLY working now! Thanks for all your help!

Last edited by pandapuddin; 02-10-2011 at 07:52 PM..
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