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Old 11-06-2010, 10:53 AM   #21
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Default Re: Modern art print award on Wow

View Post Originally Posted by WI 50ish
When I called asking about this today, the rep said she had no idea, and took the info and said she would pass it along.
But did she add the print to your dock?


I won this on one account yesterday (Nov 5th) but I didn't take a screen print of the win. When it did not show up in the dock, I got my items from storage and it still was not there so I logged out then back in. Nothing. It was late Friday afternoon so I did not report it.


I just got done winning it on another account and sure enough, no print. I did take a screen print of my win this time before heading out to hunt for it or to come here and report it as a glitch.


Since it's the weekend, guess it's time to send an email with the accounts and info so they can add them first thing on Monday.

Last edited by Jae's Momma; 08-11-2012 at 01:31 PM..
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Old 11-06-2010, 02:31 PM   #22
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Default Re: Modern Art Prints on Wheel of WOW

I "won" the prints twice this week on two different accounts. I'd much rather land on gak or 20KC. At least, then it would register. How much longer till that prize is replaced with a different one?
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Old 11-06-2010, 03:44 PM   #23
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Default Re: Modern Art Prints on Wheel of WOW

I don't understand why they won't fix the problem. Obviously they are aware of the problem since so many have reported it yet they still have done nothing. Is this a common thing for Ganz? Do they just say "oh well"? Does not sound fair to me at all!
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Old 11-07-2010, 01:46 AM   #24
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Default Re: Modern Art Prints on Wheel of WOW

Now that you mention it I have not received them for all 3 times I landed on them.
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Old 11-07-2010, 10:26 AM   #25
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Default Re: Modern Art Prints on Wheel of WOW

Just landed on the prints and received nothing. This is always the first place I check to see if others are having the same problem. At least I don't feel so alone.
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Old 11-07-2010, 03:16 PM   #26
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Default Re: Modern Art Prints on Wheel of WOW

KRDA this is a very common problem! This is one of the reasons I love WI think of WI like a union, who with enough pressure can push a big company (ganz) with power over us to acknowledge us and change policy to help and NOT hurt us the consumer!
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Old 11-08-2010, 06:15 PM   #27
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Default Re: Modern Art Prints on Wheel of WOW

Yes, same problem. Have reported the problem and will be waiting for a fix.
Still no reply on two reports re not getting a Magic Mire row prize and there have been several recent occasions when cash awards were not made. It is getting tiresome. No response by customer service is also not appreciated.
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Old 11-08-2010, 06:36 PM   #28
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Default Re: Modern Art Prints on Wheel of WOW

OH NO! I HOPE THIS IS FIXED!
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Old 11-08-2010, 10:57 PM   #29
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Default Re: Modern Art Prints on Wheel of WOW

It's happened to me twice as well... when they fix it do we automatically get it, or is it a lost cause?

Thanks
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Old 11-09-2010, 08:20 AM   #30
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Default Modern Art Print

I have also landed on Moder Art print twice and have not recieved it. The second time just 4 minutes ago and
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