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Old 04-01-2011, 01:39 PM   #31
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Default Re: Missing Deluxe gifts

I spoke with Ganz this am--they said they were aware of the missing Deluxe items and were working on it--I have since received my monthly deluxe prize box--but not the special item for renewing my membership.
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Old 04-01-2011, 02:40 PM   #32
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Default Re: Missing Deluxe gifts

View Post Originally Posted by Meemaah
I spoke with Ganz this am--they said they were aware of the missing Deluxe items and were working on it--I have since received my monthly deluxe prize box--but not the special item for renewing my membership.

When I renewed my accounts in January, (Family and a Single), More recently, I had to call and get the Special Ride that "Comes" with the Deluxe Account. That Seems to be a Glitch that they have had since January. And I had to call Webkinz, 1-866-932-5469. But they put it in my account while I was on the phone.
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Old 04-01-2011, 05:29 PM   #33
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Default Re: Missing Deluxe gifts

View Post Originally Posted by mkc137
what do you mean by vacation tickets. Does Gantz give you vacation tickets every month too with the Deluxe Gift.
I always get a vacation ticket on the first.Ihave two built up but this morning it should have been 3.

I am sad to say i am happy to say i am not the only one missing their gift it was a very dissapointing morning it has always been a ritual to get up and check to see what we got and then. Decide who gets the extra one cause it is a family account.
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Old 04-01-2011, 05:35 PM   #34
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Default Re: Missing Deluxe gifts

I got mine!~ I did not know it came with a vacation ticket...........
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