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Old 04-01-2011, 09:58 AM   #21
xomissmaria
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Default Re: Missing Deluxe gifts

View Post Originally Posted by skittlesqueen
As Always on the first day of a new month we all get up early and chack our deluxe gifts to see what we got. Well today NO deluxe gift or vacation tickets on any of our accounts. If this was Ganz attempt at April fools it is not funny. Having teary kids in the morning cause they didn't get there gift is not fun. IS anyone else having this problem or is it just our accounts???????
If it is just ours does anyone have the contact number for ganz.
I also got up early (5a.m.) to check and nada..LOL.. Also I'm with you if this is an April Fool's this is not a funny!!
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Old 04-01-2011, 09:59 AM   #22
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Default Re: Missing Deluxe gifts

Got the box! Try logging out and in again! They are there!!
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Old 04-01-2011, 10:01 AM   #23
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Default Re: Missing Deluxe gifts

View Post Originally Posted by mkc137
what do you mean by vacation tickets. Does Gantz give you vacation tickets every month too with the Deluxe Gift.
Yes every month with the deluxe box.. you get a vacation ticket, so go and check you should have some there..Good Luck!
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Old 04-01-2011, 10:13 AM   #24
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Default Re: Missing Deluxe gifts

View Post Originally Posted by PoliceProperty
Some of my accounts renew in August, Some in January and the Single Account renews in March. None of them have received a Monthly Gift. This is Definitely a Glitch!
Hugs!
PP
My Boxes are Showing Up!
Hugs!
PP
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Old 04-01-2011, 10:13 AM   #25
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Default Re: Missing Deluxe gifts

View Post Originally Posted by Nangy
Got the box! Try logging out and in again! They are there!!
Yes it's there thanks for the heads up!!
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Old 04-01-2011, 10:14 AM   #26
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Default Re: Missing Deluxe gifts

Just got off the phone with Ganz. This is a glitch. They are aware and working on a fix. The rep thought is was funny that some of us thought it might be an April Fool's prank. It is not.
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Old 04-01-2011, 11:20 AM   #27
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Default Re: Missing Deluxe gifts

my membership expires tomorrow , so I got another year membership today, should I be getting two gift boxes this month?
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Old 04-01-2011, 12:31 PM   #28
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Default Re: Missing Deluxe gifts

I tried 866-932-5469 and it says that the # is disconnected. Do I have the wrong #?
I received my monthly box and points but I did not receive my bonus gift for renewing my membership.
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Old 04-01-2011, 01:00 PM   #29
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Default Re: Missing Deluxe gifts

View Post Originally Posted by pampermegreen
I tried 866-932-5469 and it says that the # is disconnected. Do I have the wrong #?
I received my monthly box and points but I did not receive my bonus gift for renewing my membership.
Here is the #'s for you. Just click and it gives you all the #'s
But that is the same #. Maybe try again. If not I don't know what is happening.
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Old 04-01-2011, 01:14 PM   #30
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Default Re: Missing Deluxe gifts

View Post Originally Posted by dawnscott1
Here is the #'s for you. Just click and it gives you all the #'s
But that is the same #. Maybe try again. If not I don't know what is happening.
WI how to contact Ganz Contact Ganz - Webkinz Insider Wiki
Thank you so much!
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