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Old 02-14-2011, 10:43 AM   #1
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Default mazing hamsters key grab - box opened but not prize

I did the key grab this morning, and on the third or fourth key, the box opened, but the message came up, "That key didn't work. Find another." I hesitated, since the box was obviously opened, and then rushed out to find another key before time ran out. I got one, brought it back, and the box closed again, then reopened, but the same message came up. By then, there were only a few seconds left. The time ran out, and it said, "You ran out of time. Better luck tomorrow." But the box was obviously opened next to the hamster. I couldn't get a screen shot quickly enough of the first message, but I do have a screen shot of the opened box with the "time ran out" message. I'm heading out this morning, and it takes me a long time to figure out how to size it right, so I'll try to do that when I get home unless someone else who had the problem does it first and already has it posted here.
I'm on a regular North America account, not deluxe, server 8.
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Old 02-15-2011, 11:31 AM   #2
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Default Re: mazing hamsters key grab - box opened but not prize

This was happening to me all the time. are you using IE or FF?
I found that if I went and got more keys it would open every time, but then it would stop me while running and say you won and then had 3-6 of what ever item I won, depending on how many keys I had used after it opened.
I did get 1 item in my dock though. I had 7 hamsters at that time on 7 accounts and it happened to all of them for weeks. I don't know what was going on.
I switched to Google Chrome and had no problems with that after.
I got a new computer and it works fine in all browsers for me now, it hasn't done it once since I switched to Google Chrome for about a month and a half before I got my new laptop.
So I would suggest switching browsers.

I did try different things to see if I could do certain things, and I found out that if I opened the box the first time with under 1 minute left time would run out completely but if I opened it with more than 1 minute it would stop before time ran out.
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Old 02-16-2011, 12:21 PM   #3
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Default Re: mazing hamsters key grab - box opened but not prize

Thanks, Dawnscott1. It only happened that one time. I consider it minor because I have already received all the possible prizes multiple times, so it's not a big deal. It worked just fine today. For the record, I am on Internet Explorer. I guess if it happens again and persists, I may try to figure out how to change browsers, but if not, I'm doing fine with IE.
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