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Old 03-02-2012, 08:55 AM   #1
susan1118
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Default March Deluxe Giftbox

Has anyone else reported not yet receiving their deluxe gift of the month??

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Old 03-02-2012, 09:03 AM   #2
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Default Re: March Deluxe Giftbox

I've only heard of people whose accounts expire this month not getting their box (as per usual) a call to Ganz is all it takes to get your box otherwise.
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Old 03-02-2012, 09:07 AM   #3
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Default Re: March Deluxe Giftbox

If your Deluxe Membership is due in March you don't get a Gift Box. Last month would have been your 12th box
March 2011 = Gift box 1
April 2011 = Gift Box 2
May = Gift Box 3
June = gift Box 4
July = gift box 5
August = gift box 6
September = gift box 7
October = gift box 8
November = gift box 9
December = Gift Box 10
January = gift box 11
February = gift box 12

Best way to check is to go to the Ganz Estore, sign in to your account and then click Manage account, and then go to Order History and clik on the magnifying glass where it says 'Subscription' in your history. The date should be right beside the actual entry.
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Old 03-02-2012, 04:52 PM   #4
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Default Re: March Deluxe Giftbox

Last month I didn't get my gift box Feb 1st. It was a day late It came on Feb. 2. I never called, but if you don't get one I would call Ganz. This does happen ALOT
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Old 03-03-2012, 07:30 PM   #5
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Default Re: March Deluxe Giftbox

Only two of my four accounts received the March Deluxe gift box. How does that work? These same accounts also did not receive the Lorax gift boxes, despite having logged on and receiving the notification of a gift box. This makes me sick. What's the Ganz phone number again? I can never find it when I need it.
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Old 03-04-2012, 09:55 AM   #6
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Default Re: March Deluxe Giftbox

View Post Originally Posted by kathyincanada
Only two of my four accounts received the March Deluxe gift box. How does that work? These same accounts also did not receive the Lorax gift boxes, despite having logged on and receiving the notification of a gift box. This makes me sick. What's the Ganz phone number again? I can never find it when I need it.
1-866-webkinz
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Old 03-04-2012, 12:12 PM   #7
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Default Re: March Deluxe Giftbox

My daughter has had this problem before. Call them. I can't remember which is Webkinz and which is Estore 1-866-932-5469 or 1-888-818-8770. Good luck.
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Old 03-08-2012, 05:09 PM   #8
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Default Re: March Deluxe Giftbox

i still havent got my march deluxe box
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