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Old 01-13-2012, 06:04 PM   #1
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Default Magical Forest kicks out of WW

On one account, every time I click to enter the Magical Forest, it says sorry, it cannot connect to Webkinz World, and I will be logged out now, but I can log in later for more fun and games. Is anyone else having this issue? It may just be specific to that one account, so we may have to call Ganz to have them reset something, but I thought I would check here first. Thank you.
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Old 01-13-2012, 06:16 PM   #2
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Default Re: Magical Forest kicks out of WW

The same thing has been happening to me today. I have tried a couple of different times with the same result each time. I do not know what is going on. Almost everything else in my account is working normally. My garden has not grown or changed today but I would be surprised if the garden and magical forest are connected.
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Old 01-13-2012, 06:46 PM   #3
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Default Re: Magical Forest kicks out of WW

I have been getting the same message!
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Old 01-13-2012, 07:02 PM   #4
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Default Re: Magical Forest kicks out of WW

The same thing has been happening to me, but not on every acct. May be server related.
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Old 01-13-2012, 07:03 PM   #5
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Default Re: Magical Forest kicks out of WW

I don't do the magical forest but that seems weird. Try clearing your cookies and cache and changing browsers
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Old 01-13-2012, 07:59 PM   #6
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Default Re: Magical Forest kicks out of WW

I had tried both Internet Explorer and GoogleChrome with the same results - "I am sorry, we can't connect to Webkinz World. Please log back in later for more fun and games. You will now be logged out." Kirtoglou, I agree that it's probably server-related, but if it is, there should be a whole lot more people joining in this thread. Otherwise, it's just a glitch that is hitting a few of us, and we'll have to call Ganz for each individual account. Again, this is only happening on one of the ten or so accounts between various family members and friends. I even tried to click on the Zumwhere portion of the map, thinking maybe I could get into the Magical Forest by way of a back door, but I get the same message there.
It looks like there are four of us so far, so we'll see if we get a lot more. Also, if any of you know what server you're on, let us know. (I don't know on the account that's having the problem. It's my nephew's account.)
Thanks for all your help in identifying the problem!
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Old 01-13-2012, 08:21 PM   #7
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Default Re: Magical Forest kicks out of WW

Do you know what server that account is on?



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Old 01-13-2012, 09:09 PM   #8
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Default Re: Magical Forest kicks out of WW

I got kicked out when I tried to go to Zumwhere...the Magical Forest was ok though...
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Old 01-13-2012, 09:13 PM   #9
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Default Re: Magical Forest kicks out of WW

View Post Originally Posted by Twizzlerz
Do you know what server that account is on?
No, I only know that my account is on server 8. My sister doesn't know what server any of her accounts are on. Sorry.



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Old 01-14-2012, 07:24 AM   #10
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Default Re: Magical Forest kicks out of WW

I'm not alone! It happened to me yesterday and still is happening today. Didn't affect one of my children, but the other member of my family got their Webkinz time in the morning yesterday. I was still able to go into the Forest in the morning as well--all the issues showed up when I tried again around 2PM yesterday.
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