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Old 01-22-2011, 03:19 PM   #1
petsmart51
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Default Logs out after 1 hour

I've been having problems with webkinz logging me out after spending an hour on the site. It usually does it when I'm playing Smoothie Moves or Zingoz Pop in the tournament area, but it has also happened in the park and clubhouse. I think the server I'm on is mci2 and the account's time zone is north american.
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Old 01-22-2011, 03:22 PM   #2
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Default Re: Logs out after 1 hour

That happens to my backup account sometimes too. It's on the same server and time zone.
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Old 01-22-2011, 04:22 PM   #3
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Default Re: Logs out after 1 hour

That happens to my account too...same time zone and server...I really do hope they fix this soon, it gets annoying when you're editing a room, making a trade, or playing a game, and al of a sudden your screen goes blank, then you are logged out..
If it isn't fixed on your account soon, you could try contacting Ganz..
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Old 01-22-2011, 09:46 PM   #4
Lil Kinz
 
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Default Re: Logs out after 1 hour

It has also happened to me :/ It logged me out randomly
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Old 01-22-2011, 09:48 PM   #5
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Default Re: Logs out after 1 hour

This happened to me too! But nothing to worry about, Ganz will come to the rescue......... Amybe No nevermind probably not.
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Old 01-23-2011, 10:18 AM   #6
call me mer.
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Default Re: Logs out after 1 hour

Hmm... clear your cache maybe? You could also contact Ganz about it. Sorry this happened
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Old 01-23-2011, 10:43 AM   #7
mydaisybug
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Default Re: Logs out after 1 hour

I see people mention their server all of the time, how can I figure out what server I am on?

And I got logged out last night for no apparent reason, but I was able to log directly back in ASAP.
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Old 01-23-2011, 05:31 PM   #8
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Default Re: Logs out after 1 hour

Same thing happens to me. Seems random, although often right at the moment where I should be awarded my kinzcash or prize - go figure. I am always able to log right back in, if I bother to try. Often, I just go 'grrr Ganz' and go away for a week or so.
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