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Old 09-06-2011, 12:37 PM   #1
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Question Log in issues

I am having a major problem in my account (in the Asian zone). Earlier, I could log in but it would freezewhen I tried to do the star search. So, I cleared my cache and rebooted. I also went to Chrome to see if I could do the same search and it worked but, of course, I found no star. Then, I went back to IE and ever since then, when I try to log in, all I get is the green screen-even after logging in and out several times. I there a server problem? Is anyone else having any issues? Thanks so much for any help you can give. Any suggestions would be so welcome.
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Old 09-07-2011, 09:21 PM   #2
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Default Re: Log in issues

I have been using IE for years and I have had many many issues(even on here WI). Recently I just downloaded Google Chrome and everything is working great. I'm not sure if its a server problem but Chrome is so much better and faster it least for me.
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Old 09-08-2011, 01:20 AM   #3
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Default Re: Log in issues

Hi! I think it would help if you clear your Cache and History on each browser and restart your computer. Have you updated the latest version of Adobe Flash Player? I experience less glitches using Chrome as my browser. If you cannot resolve this issue, I would call Ganz. Good luck!
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