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Old 05-06-2010, 08:04 AM   #11
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Default Re: Kinzville Academy Intelligence Course Crashes Webkinz

Thank you for posting the "Script" problem. This has been happening to me for some time now. I checked with the people that work on my computer and they tell me that it is a Ganz problem. And that it is a easy fix on their end.

I really feel that if the people answering phones at Ganz had to have an account and do their daily activities before getting on the phones, they would be a little more understanding of our fustration.

I too am upset about Ganz retiring the family plan without notice. And while I am at it...why should the stone age theme need a rare and an Estore to complete the whole theme?
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Old 05-06-2010, 08:14 AM   #12
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Default Re: Kinzville Academy Intelligence Course Crashes Webkinz

Whew! I have been having the same problem off and on for a week, and I was thinking it was my new computer. Beside the problem with the Academy, there have been issues with the Wishing Well and Quizzy's Blast loading. With Quizzy's, I have to log out. I've even cleared the cache prior to these activities, and it hasn't helped.

I'll lend my voice, and call Ganz.

Thanks for the info. I feel better.

Blessed Be!
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Old 05-07-2010, 09:17 AM   #13
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Default Re: Kinzville Academy Intelligence Course Crashes Webkinz

I have been having problems with Intelligence for 2 days now (the class, not my own ) I can choose it, but when I get to the green button that says "Sign up" everything just stays frozen. I can access all the other classes just fine. What is up with Ganz and all the serious glitches like no dailies, Employment office and the Academy? I think we need some compensation for all the things that we are not able to do these days.
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Old 05-08-2010, 07:51 PM   #14
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Default Re: Kinzville Academy Intelligence Course Crashes Webkinz

I sometimes get that if I try to enter the course before Mrs. Cowaline stops talking, and if I press no it still freezes and I have to reload everything. But if I wait for Mrs. Cowaline to stop talking first then it works fine and dandy. You could try that.
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Old 05-08-2010, 10:05 PM   #15
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Default Re: Kinzville Academy Intelligence Course Crashes Webkinz

I have had this problem for a few days now, but the only way I can do the class is if I hire a tutor
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Old 05-08-2010, 10:19 PM   #16
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Default Re: Kinzville Academy Intelligence Course Crashes Webkinz

View Post Originally Posted by CherylSeptember
I have been having problems with Intelligence for 2 days now (the class, not my own ) I can choose it, but when I get to the green button that says "Sign up" everything just stays frozen. I can access all the other classes just fine. What is up with Ganz and all the serious glitches like no dailies, Employment office and the Academy? I think we need some compensation for all the things that we are not able to do these days.

Yes, for two days now I have also been unable to select the green button that says "Sign up". I can sign up for all of the other classes except Intelligence. I can select the TUTOR button but I don't like having to resort to this option as it wastes 200 KC and I know my pet can pass the class.

I'll call on Monday morning and I hope many others do, as well. I'm so tired of a CSR telling me they are not aware of any problems and it's just me !!
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Old 05-09-2010, 04:56 PM   #17
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Default Re: Kinzville Academy Intelligence Course Crashes Webkinz

For the past week I've had the script error too. I hadn't had it for many months , so I thought they fixed it. I just needed to remember to click "No", else I failed the class after having to log out because of the "please wait..."
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