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Old 11-03-2010, 05:29 PM   #1
ael613
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Default KinzPost Package Sending

I am trying to send a gift to my friend but every time I press send it says the famous "please wait" in the bottom of the screen. it doesn't charge me for the package nor does it send the package. I have tried once today and like 4 time yesterday. This happened to me over the weekend too when trying to send a gift, but it eventually went through.
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Old 11-03-2010, 06:12 PM   #2
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Default Re: KinzPost Package Sending

Same thing has been happening to me, finally just went to an empty clubhouse trading room to move items between accounts...
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Old 11-04-2010, 05:46 PM   #3
ael613
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Default Re: KinzPost Package Sending

Unfortuntly, I only have 1 account.
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Old 11-04-2010, 05:48 PM   #4
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Default Re: KinzPost Package Sending

View Post Originally Posted by dolphin9797
Unfortuntly, I only have 1 account.
What browser are you using? I find I can not send items if I use Internet Explorer...I now use Firefox. I had call Ganz and they told me it is better to use Fire Fox. Have you cleaned your cache? That may help.
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Old 11-04-2010, 08:47 PM   #5
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Default Re: KinzPost Package Sending

Here is a few suggestions that worked for me:
Try Fire Fox and make sure you clear the cache every three to four days as it will solve 99% of your problems.
Google Chrome will let you gain access to several things IE doesn't but will not let you send any mail only receive it.
IE will let you send mail but you have to wait anywhere from 5 to 10 minutes sometimes it won't let you send anything at all.
Safari doesn't give me issues with the KinzPost but does for other applications.
One thing I have found working for me is if you click the log out button (just make sure you don't actually log out).
There is also a thread already started stating all of the KinzPost issues and solutions working for some WI members - that thread can be found here.
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Old 11-05-2010, 12:33 PM   #6
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Default Re: KinzPost Package Sending

View Post Originally Posted by deadpanther07

One thing I have found working for me is if you click the log out button (just make sure you don't actually log out).

Do you mean that you press log out button while the "please wait" is up while you're trying to send mail?
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Old 11-05-2010, 12:37 PM   #7
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Default Re: KinzPost Package Sending

i think right now it happens because the servers are down. they have a problem. i can't log in in ww
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Old 11-05-2010, 01:11 PM   #8
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Default Re: KinzPost Package Sending

Another thing that helps sometimes, if you are on IE and can Not switch to Firefox, (which really works much better for kinzpost), is just send a plain letter to someone. This will also help you be able to open mail. If you are still having problems, trying sending Only 2 items, Not 3. For some reason that makes a difference. Good Luck-Whenever WW comes back up!
Hugs!
PP
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Old 11-05-2010, 02:52 PM   #9
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Default Re: KinzPost Package Sending

I tried sending only one item and it still didn't work.
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Old 11-06-2010, 02:44 PM   #10
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Default Re: KinzPost Package Sending

Are you allowed to install Mozilla FireFox? That may be your only option. If you can't, ask the librarian if the library has a computer with FF. Or maybe another friend. It is really fast on FF, and usually not a single "please wait...."
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