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Old 07-28-2010, 08:11 PM   #61
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Default Re: Kinz Post issues?

It still doesn't work for me either -- even if I try over and over to send only one thing. Wonder if they'll ever fix it. I feel so sorry for those who trade. If there's a secret to making it work, please post? I don't want to change to Firefox.
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Old 07-28-2010, 08:22 PM   #62
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Default Re: Kinz Post issues?

If it makes you feel any better, I'm still having the same problem too. It is so frustrating.
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Old 07-29-2010, 11:25 AM   #63
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Default Re: Kinz Post issues?

I am too. I keep trying to send friends gifts and my whole account freezes. Glad to hear it's not my computer, as I just upgraded and everything else is lightning speed! Hope it's resolved soon. I want to GIVE!!
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Old 07-29-2010, 03:38 PM   #64
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Default Re: Kinz Post issues?

this is a month now, one account expired and i still cannot send kinzpost. frustrating.
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Old 07-29-2010, 08:52 PM   #65
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Default Re: Kinz Post issues?

How can the Kinzpost issue be "minor"?

It is very frustrating. I emailed Ganz about one account. They sent back the standard "we are aware of the problem" rhetoric. It is hit or miss with my three accounts. One is Deluxe, the others are not. I cannot even send a letter from my Deluxe account to my regular account. It has been several days since I was last able to send a package. The trading room can be tricky...If you only have access to one computer.

For those of you that don't have issues, count yourself currently blessed, and don't take that for granted.

I use Internet Explorer. I have no intention of switching to another browser. It does not seem to matter which browser one is using, because it looks like this glitch does not discriminate.

It also appears that this glitch has been occurring, and Ganz aware of the problem, for months and months, heading toward years (!) (ok, i admit, years is an exaggeration)

What is it going to take? A campaign? Has anyone started a thread to encourage (and track) a petition of sorts to Ganz to fix this problem?

Really... I can't even send a ThankYou to someone who sent me several gifts!

My vent is done for now. I'm going to send Ganz some emails now.
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Old 07-30-2010, 04:10 PM   #66
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Default Re: Kinz Post issues?

View Post Originally Posted by Siameezer
Hi, Is anyone else having trouble with KinzPost? Each time I try to send a letter or a gift, it causes WW to crash/freeze up. Is anyone else having this problem?
im having problems with getting my mail. i haven't tried sending any but whenever i try to open my mail it freezes up. i logged on today and had 2 wish token from nowhere and 4 messages probably explaining them but i can't open them so i have no idea. oh well, im not complaining about the tokens!

i have safari but its the same on firefox and internet explorer

Last edited by NELISCOOL; 07-30-2010 at 04:10 PM..
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Old 08-02-2010, 04:07 PM   #67
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Default Re: Kinz Post issues?

common ganz, fix it. This has been going on too long. I am so frustrated with it, I am finding it hard to even play the game, every time i play, there is a glitch in some game. I dont get it. Kinzpost needs to be adressed, because you cant do too much without it. Say byby to your friends.
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Old 08-05-2010, 10:37 AM   #68
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Exclamation Re: Kinz Post issues?

Hi Great Folks at WEbkinz Insider,
After reading this I now know I am not alone!!!
I think Ganz's answer to change Internet browser is not a real fix. I also called them, emailed them and have posted here. It has been over a month since I first was not able to use the Kinzpost.
I also agree it is not a minor issue. This function and the use of the park, chat room, etc. all seem related.
I wish they would put some energy into fixing this very old recurring problem!!
Also- the PLEASE WAIT is getting REAL old!!
OH well- thanks for letting me vent.
Are there any answers????
Auntie V
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Old 08-05-2010, 10:45 AM   #69
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Default Re: Kinz Post issues?

yes i have has that issue, i fixed it by useing a different brouser
i was useing internet explorer
now i use firefox
and it works!
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Old 08-06-2010, 08:49 AM   #70
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Default KinzPost WILL NOT SEND GIFTS

KinzPost will not allow gifts to be sent. It says "Sending your Gift" and then we get the "please wait". We wait... and wait... and eventually webkinz times out and closes. The "please wait" is not always there, but the gift is never sent. No money is subtracted for sending the gift either. This has been the case for AT LEAST several weeks that I know of, and it is true for all three accounts that my daughters have. They are able to send notes just fine, it is only the gifts that appear to be the problem. I have searched online and have seen other complaints about this issue dating back to the beginning of June, but I could not find a report of this issue on this site so I thought I'd give it a whirl. I have attached four photos to show the time lapse if you need them. It's been a half an hour and gift is still not sent. Thanks!
Attached Images
File Type: jpgKinzPost Problem 1.JPG (133.6 KB, 8 views)
File Type: jpgKinzPost Problem 2.JPG (134.5 KB, 3 views)
File Type: jpgKinzPost Problem 3.JPG (135.9 KB, 4 views)
File Type: jpgKinzPost Problem 4.JPG (129.1 KB, 4 views)
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