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Old 07-09-2010, 10:27 PM   #11
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Default Re: Kinz Post issues?

I can sometimes send one gift only. But usually kinzpost just locks up with the Please wait..... it's been like this for a long time.
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Old 07-09-2010, 10:33 PM   #12
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Default Re: Kinz Post issues?

I am having the same problem. My mom's account has the room where I put party items. I was trying to send her some neat party items I had just collected when I noticed this glitch. However, even with the glitch, I got the stuff through!

If you are having this problem meet the person in the trading room and have them trade food for the items you were going to send by kinzpost!
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Old 07-10-2010, 09:46 AM   #13
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Default Re: Kinz Post issues?

My suggestion is for everyone having this problem to call Ganz and let them know (1-866-932-5469). They do not believe it is widespread and the more of us that call, maybe the sooner they will make it a priority.
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Old 07-11-2010, 07:20 PM   #14
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Default Re: Kinz Post issues?

I have noticed that the mail behaves differently for deluxe members as with regular members. On theDeluxe account, the mail system seems to work fine. I can receive from deluxe members just fine. As a regular account, I also experience all the hang ups and the please wait that stays on like for ever when sending a simple one package. On the deluxe account sending any package any amount works fine unless an expensive package then only a few could be sent...same rules apply as before. We should make a note to ganz as well to mention if this is a regular member issue or Deluxe member issue to help isolate this mail problem. From what i can see, only on the regular account that this is happening. What do others think..
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Old 07-11-2010, 07:33 PM   #15
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Default Re: Kinz Post issues?

View Post Originally Posted by Siameezer
Hi, Is anyone else having trouble with KinzPost? Each time I try to send a letter or a gift, it causes WW to crash/freeze up. Is anyone else having this problem?
I am on one account but not my other two.
It was happening to me the other day on one of my accounts that it works for today.
I guess we just have to be patient and wait it out.
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Old 07-11-2010, 09:15 PM   #16
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Default Re: Kinz Post issues?

For at least a month now, I've only been able to send 2 items at a time through kinzpost (it would just freeze and do the "please wait" if I tried to send 3). This morning, I could only send 1 item at a time. Since about noon, I can't send ANYTHING! I've tried clearing my cache and everything else I can think of, but nothing is working
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Old 07-12-2010, 10:38 AM   #17
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Default Re: Kinz Post issues?

View Post Originally Posted by denlach01
I have noticed that the mail behaves differently for deluxe members as with regular members. On theDeluxe account, the mail system seems to work fine. I can receive from deluxe members just fine. As a regular account, I also experience all the hang ups and the please wait that stays on like for ever when sending a simple one package. On the deluxe account sending any package any amount works fine unless an expensive package then only a few could be sent...same rules apply as before. We should make a note to ganz as well to mention if this is a regular member issue or Deluxe member issue to help isolate this mail problem. From what i can see, only on the regular account that this is happening. What do others think..

Interesting connection... we do not have Deluxe on any of our accounts, and they have all had Kinzpost trouble for a month now.
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Old 07-12-2010, 11:09 AM   #18
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Default Re: Kinz Post issues?

i have not been able to send anything for a week. i tried everything and yes i also have an account expiring in a week and i would like to get them off my dock.
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Old 07-12-2010, 08:09 PM   #19
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Default Re: Kinz Post issues?

I sent an e-mail to the head office and boy did I tell them
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Old 07-12-2010, 08:19 PM   #20
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Default Re: Kinz Post issues?

I'm having the same problem! Its hard to deal with when theres people on my GE who really want to trade, but I can't get their items to them, it makes me look like a bad trader. I've had to ask my friend to log on to my account and send their items for some time now.
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