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Old 09-01-2010, 07:12 PM   #131
poohemk
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Default Re: Kinz Post issues?

I have windows xp and I am having trouble getting kinz post to open...either i get the please wait or nothing happens at all. Anyone else having this problem?
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Old 09-01-2010, 07:25 PM   #132
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Default Re: Kinz Post issues?

View Post Originally Posted by poohemk
I have windows xp and I am having trouble getting kinz post to open...either i get the please wait or nothing happens at all. Anyone else having this problem?
do you have windows XP S2P? or a higher version?
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Old 09-01-2010, 07:39 PM   #133
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Default Re: Kinz Post issues?

I have Windows 7 and can't send or receive anything. Also, I can't do anything in the park. This has been going on for months. I've contacted [notranslate]Ganz[/notranslate], but they haven't done anything about it. I have been having a trusted friend go into my account and tell me what letters are there, and open my packages. I have the Deluxe on 5 accounts and am not very happy with having to pay extra, but not getting mail. (I can open their Deluxe package of the month, however!) Click the image to open in full size.
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Old 09-01-2010, 07:42 PM   #134
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Default Re: Kinz Post issues?

View Post Originally Posted by deadpanther07
do you have windows XP S2P? or a higher version?
I have windows xp sp3

View Post Originally Posted by kathynew
I have Windows 7 and can't send or receive anything. Also, I can't do anything in the park. This has been going on for months. I've contacted [notranslate]Ganz[/notranslate], but they haven't done anything about it. I have been having a trusted friend go into my account and tell me what letters are there, and open my packages. I have the Deluxe on 5 accounts and am not very happy with having to pay extra, but not getting mail. (I can open their Deluxe package of the month, however!) Click the image to open in full size.
I too have deluxe on 5 accts and can't get into my mail
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Old 09-01-2010, 07:45 PM   #135
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Default Re: Kinz Post issues?

I have Vista on one computer and Windows 7 on the other. Kinzpost hasn't worked for months. Once in a great while I can send one thing if I'm lucky. It shouldn't be like this for so long. I really miss sending things to friends and to my other accounts.
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Old 09-01-2010, 07:50 PM   #136
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Default Re: Kinz Post issues?

me too !!! how do you know what program you have? I think I have window xp or office, but I don't know
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Old 09-01-2010, 07:57 PM   #137
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Default Re: Kinz Post issues?

Some versions of xp does not support WW same thing with vista. only a very limited OS versions is able to support it. the only solution i can come up with is calling Webkinz and complaining until they put a higher priority on it.
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Old 09-01-2010, 08:03 PM   #138
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Default Re: Kinz Post issues?

but it worked before like in may or middle of june and now its not working at all
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Old 09-02-2010, 11:57 AM   #139
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Talking Re: Kinz Post issues?

View Post Originally Posted by happy1979
but it worked before like in may or middle of june and now its not working at all
Like i stated before try doing all of the trouble shooting the support team gave me. also try to see if your computer needs any upgrades. most issues will go away if you upgrade and clear out your computer of all unwanted software
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Old 09-03-2010, 09:25 AM   #140
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Default Re: Kinz Post issues?

Ok I'm getting really frustrated with the Kinzpost after evey maintence I hope that it's fixed. But no it's not working for me as well. I've done all of the troubleshooting tricks and still nothing. Everytime I try to send I get the very famous Please Wait!! How long do I have to wait to send mail? Ugh!!!
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