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Old 01-17-2012, 12:26 PM   #11
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Default Re: Jungle Safari and Counselor in Training

I have not gotten the counselor in traing one yet I don't think I got the explorer one that disappeared on me just after finishing Lily pads God I hope that was the last of that !!!!
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Old 01-17-2012, 04:29 PM   #12
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Default Re: Jungle Safari and Counselor in Training

View Post Originally Posted by dustydogheaven
Yes, I lost my icons today after completing the first phase.
I too lost my icons after completing part 1 of the challenge...I am hoping it's fixed tomorrow!
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Old 01-18-2012, 05:09 AM   #13
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Default Re: Jungle Safari and Counselor in Training

Same thing has happened with my account too. Thanks to everyone for the heads up and help. Great forum
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Old 01-18-2012, 09:36 AM   #14
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Default Re: Jungle Safari and Counselor in Training

It's Wednesday morning and now I have one account with both challenges available, two accounts with only the safari challenge (should have both) and one account with none! I called Ganz and the person I spoke with said that these challenges had been released before they were supposed to and that's why they were taken off. She didn't seem to realize that they had be rereleased today. I assured her that now I had both of them, with the correct icons, on some of my accounts. She seemed genuinely surprised at that and I'm not sure if she had the most up-to-date information about this issue. Finally she told me to call back after noon because they're still doing maintenance. So, I guess I'll work on the ones I have and hope for the best with the others. This is the first time I've found a GANZ spokesperson to be less than perfectly helpful and informed. Trying not to be alarmed. Not looking forward to having to call them again. Ah, well. Still love my Webkinz after 4+ years!
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Old 01-18-2012, 09:41 AM   #15
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Default Re: Jungle Safari and Counselor in Training

View Post Originally Posted by awryalot
It's Wednesday morning and now I have one account with both challenges available, two accounts with only the safari challenge (should have both) and one account with none! I called Ganz and the person I spoke with said that these challenges had been released before they were supposed to and that's why they were taken off. She didn't seem to realize that they had be rereleased today. I assured her that now I had both of them, with the correct icons, on some of my accounts. She seemed genuinely surprised at that and I'm not sure if she had the most up-to-date information about this issue. Finally she told me to call back after noon because they're still doing maintenance. So, I guess I'll work on the ones I have and hope for the best with the others. This is the first time I've found a GANZ spokesperson to be less than perfectly helpful and informed. Trying not to be alarmed. Not looking forward to having to call them again. Ah, well. Still love my Webkinz after 4+ years!
Thanks for this info. We have 2 accounts that lost the Camp Counselor challenge and they did not come back yet...so I'll wait until this afternoon and see if they fix this.
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Old 01-18-2012, 09:43 AM   #16
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Default Re: Jungle Safari and Counselor in Training

One of my accounts that still needed to complete phase 3 of the Winterfest challenge and only needed one more bottle of sunscreen now shows that nothing has been completed. Very disappointed that the maintenance did not fix the problem. Guess I will wait until after noon.
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Old 01-18-2012, 09:45 AM   #17
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Default Re: Jungle Safari and Counselor in Training

View Post Originally Posted by joi
Thanks for this info. We have 2 accounts that lost the Camp Counselor challenge and they did not come back yet...so I'll wait until this afternoon and see if they fix this.
I hope so

They've not returned on my accounts either.
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Old 01-18-2012, 10:27 AM   #18
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Default Re: Jungle Safari and Counselor in Training

Same here. On the accounts where my Counselor challenge disappeared, they haven't come back.
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Old 01-18-2012, 10:41 AM   #19
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Default Re: Jungle Safari and Counselor in Training

Here too....my counselor challenge did not return
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Old 01-18-2012, 11:50 AM   #20
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Default Re: Jungle Safari and Counselor in Training

Well I'm happy to hear its not just me. They aren't back on my account either. I have no challenges to do right now. Kinda miss them, lol!

I will keep checking back to this thread and see if you guys had any luck after Noon!!


*fingers crossed!!*
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