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Old 09-28-2011, 01:22 PM   #41
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Default Re: Jessie video issues

I am curious as to what room will come back when the Jessie room is gone. I'm hoping it might be the Trick or Treat room.
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Old 09-28-2011, 02:03 PM   #42
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Default Re: Jessie video issues

I tried about 5 accounts myself and couldn't get in.
I thought since the show starts the 30th they wouldn't have allowed it to play until the 30th
I did get about 3 or 4 of them after midnight so at least I got some today

Oh thanks for all the tips I was able to get it with Chrome

Last edited by dawnscott1; 09-28-2011 at 02:03 PM..
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Old 09-28-2011, 02:32 PM   #43
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Default Re: Jessie Clubhouse Room still there but NOT working

Played ok for me on the first try. Maybe a browser issue again for some? I was on firefox.
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Old 09-28-2011, 02:45 PM   #44
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Default Re: Jessie video issues

I did some deep house cleaning of machine and the ads are back. I am just fixing to see if I can get the video to play.

View Post Originally Posted by marnabear
By experimentation I learned it was because I was using the shortcut to get into WW I was no longer seeing the ads. If I go in the long way through webkinz.com I do get the ads. So at keast there is a workaround but up until maintenance today I was able to see the ads no matter how I got to the WW login screen.
Same here marnabear. I don't like using the webkinz.com to login but for now I can at lease get the Jessie Movie.

Last edited by gomommu41; 09-28-2011 at 02:45 PM..
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Old 09-28-2011, 03:04 PM   #45
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Angry Re: Jessie video issues

Same here
My gramma just called Ganz she said she'll pass it along to the tech dept. Also, not working is the Poll & AP Floatiing Alex head on WKNZ. I filled out the form. It said comgrats & nothing was in my accts That's 3X for Poll & 3X for Alex. I'm so mad right now. Oh, the CS person at Ganz said hers was n't working either & she'll pass that to the techies.

suzee
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Old 09-28-2011, 03:06 PM   #46
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Default Re: Jessie Clubhouse Room still there but NOT working

Seems to be a glitch on some computers/browsers. Working fine for me now
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Old 09-28-2011, 03:10 PM   #47
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Default Re: Jessie video issues

View Post Originally Posted by suzee
Same here
My gramma just called Ganz she said she'll pass it along to the tech dept. Also, not working is the Poll & AP Floatiing Alex head on WKNZ. I filled out the form. It said comgrats & nothing was in my accts That's 3X for Poll & 3X for Alex. I'm so mad right now. Oh, the CS person at Ganz said hers was n't working either & she'll pass that to the techies.

suzee
I had the same problem, Suzee. I played Peek a News, answered the poll, and clicked on a floating plushee head all before logging on to Webkinz World, but none of my prizes were there when I logged on.

And I am having the same problem as everyone else who can't view the movie in the Jesse room. I got my healthy treat from the fridge, but when I click on the movie screen, nothing happens.

Nickelcat
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Old 09-28-2011, 05:12 PM   #48
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Default Re: Jessie Clubhouse Room still there but NOT working

I have tried Firefox and IE and get the movie.
I guess I'll have to go to my dinosaur desk top and use Google Chrome
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Old 09-28-2011, 06:21 PM   #49
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Default Re: no ads and no Jessie video

View Post Originally Posted by marnabear
I noticed today that there are no longer any ads on the right side of WW. Ordinarily I would be happy about this, but without the ads I cannot open the video in the Jessie room and I probably will not be able to see any prizes I might win on WKN. I do not have ads blocked by anything that I know of and they were there yesterday.

Is anyone else having this problem or can you all still get the Jessie video to work? I did see them this morning on my first account but I had not cleared cache yet and also could not see the new things in the wshop. After I cleared cache the ads went away.

Ditto for me! No ads are showing on any of my accounts and no Jessie either
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Old 09-28-2011, 07:34 PM   #50
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Default Re: Jessie video issues

View Post Originally Posted by suzee
Same here
My gramma just called Ganz she said she'll pass it along to the tech dept. Also, not working is the Poll & AP Floatiing Alex head on WKNZ. I filled out the form. It said comgrats & nothing was in my accts That's 3X for Poll & 3X for Alex. I'm so mad right now. Oh, the CS person at Ganz said hers was n't working either & she'll pass that to the techies.

suzee
Hi Suzee,
My godson's account did not display the pop-up message with what he won. The floating Alex item was in the storage. All I did was load the storage into the dock. Also, there was an addition to the KinzCash from the Poll and the Quiz.

Just load your storage into your dock. If you go to the far right side of the "objects", you will see the most recent addition to your account. Check to see if you have a new plush in your account. Good luck!

Auntie
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